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Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.
I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
Cookie has been super helpful; troubleshooted my issue and went above and beyond and noticed another issue with my website.
Whoever is employing her needs to give her a raised.
-1 Star mainly because i've been running into quite a few issues with alignment problems (More so coding issues). Mobile view is not the same as my actual mobile device view.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
Best regards,
PageFly | Kate - Customer Success Manager
The app has various new features that when explored well can take a webpage to another level in terms of visual experience. Also, Customer Service is amazing!
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
Très bon logiciel pour faire de belles pages de vente. L'équipe fait tout pour vous mettre à l'aise. Il y'a eu juste une question technique que vous n'aurez pas d'ailleurs, qui m'a fait perdre du temps. C'était lié à une exigence propre à ma page que vous n'aurez pas, et finalement, ça a été réglé. Je recommande
Good support very helpfull.........................................................................
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!
We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you.
PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps.
We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
they are good at assisting me as a newbie. thank you so much
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.
Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you.
As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand.
We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.
PageFly | Kate - Customer Success Manager
Allows us business owners to surpass the limitations of not knowing code. Love the support team!!!!
Thank you so much for taking your time to leave us a feedback.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
And we are so glad that our support team can assist you with your work.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Received Wonderful help from a CRA specialist ! Good place to get help and looking forward into more work in the future.
Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager