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Their customer service is incredible! Extremely fast and helpful. Not so stroked about the app design abilities and functionalities but this is a personal opinion.
Your review is really incredible and we’re really thankful for this
Your feedback really means a lot to our PageFly team and we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
PageFly | Kate - Customer Success Manager
The app is great and definitely makes my life easier...Customer service is responsive but hard to communicate with. The app had a bug that displayed my products wrong. I had to explain my problem to about 6 different reps before someone finally listened to me. It was another 2 weeks before the bug was fixed. If customer service hadn't frustrated the hell out of me I would have rated the app 5 stars.
im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...
Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have.
We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app.
Our team is always available 24/7 so please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
i really like the app, i'm serving a few pages off of pagefly and integrating them to my site.
It's crazy that one needs to resort to 3rd party apps to extend the life of a Shopify theme without knowing a single line of html code... but i'm pleased there is this app. I wished they included more functionalities & templates, i.e. Optin landing pages, registration/events pages etc... to keep everything under the same hood. Hope you guys @PageFly can take this into consideration for future plans.
Can be a bit limiting at times, but if you just need simple pages, it works great. Their customer service is really good.
It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years.
PageFly | Kate - Customer Success Manager
A good choice for page building. However, not very clear on what is included in the free and what is not.
App is ok. Easy to use. Few bugs but their tech support normally fixes them quickly. Support is very good.
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager
working through their customer support to resolve my issues which has been quite exceptional at the moment, lets see how i get on with the app as its quite techinical
Thanks very much for your balanced and fair review of PageFly.
We are so happy that you can use PageFly to building your store. We are also so pleased that we were able to help you to solve your problems.
We know that when first starting using PageFly, it’s can make you feel confused, and as you mentioned in the review, it's quite technical. We have been trying our best to improve PageFly more friendly and better.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
abed, was really kind and helpful
he gave me some good advice to increase my conversion rate!
thank you abed!
On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly.
This is a motivation for us to improve our app better to make it easy to use and more useful for you.
Please let us know if you have any questions or need help.
Have a nice day!
PageFly | Kate - Customer Success Manager