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Sono molto soddisfatto di questa app, abbastanza facile da usare, ottimo anche il piano free che permette di fare uno store semplice ed inoltre molto veloce ed ottimo anche il customer service. Unica cosa migliorabile è sicuramente l'interfaccia, dove alcune funzioni di spostamento delle sezioni sono un pò più laboriose.
We are so happy when we receive your review on the app store, it means the whole world to all of us.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring. And we are so happy that we could be able to help you with your issues.
Regarding the feedback about the user interface, I will be working with my team to improve it and make PageFly more user-friendly and easy to use.
Let us know if you have any questions or need our assistance.
PageFly | Kate - Customer Success Manager
This app has been great so far and so has the support team. I am still on the trial which is the reason for the 4 star, but it has been great so far and the support team is quick and helpful
Great app and fast responsive team :)
Great app for designing websites with Shopify, it gives you a lot more customisation than standard Shopify themes. There was recently a big update that has made some things better, but messed up a lot of things on the website too. The support staff have been brilliant in assisting with the issues. I am impressed with the level of support I've received from Pagefly Support Team.
Thank you for leaving us feedback on the App Store, we really appreciate your feedback. Your feedback means a lot to us.
With the new version released, there are many bugs even we tried to test before. Thank you for your time with us and we appreciate your feedback for our new version.
We will try our best to fix all bugs as well as improve your app.
Please do not hesitate to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
The support team fixed my issue, but I needed to explain it 3 times to 3 different support guys before they understood the problem. If they had gotten it the first time, the 5 out of 5 stars.
Servico al cliente excelente, amables, resolvieron todas mis dudas. Fui asistida de manera eficiente y rapida. Respondieron mis preguntas con fotos, videos y enlaces de como hacerlo.
Muchas gracias por sus comentarios sobre PageFly. Gracias a sus comentarios detallados, podemos saber cómo lo estamos haciendo y qué debemos mejorar.
Intentaremos mejorar nuestra aplicación y dar soporte cada vez mejor para servirle.
Por favor, no dude en hacérnoslo saber si tiene alguna pregunta o necesita ayuda. ¡Te deseo la mejor de las suertes!
PageFly | Kate - Gerente de Éxito del Cliente
Good Support, doing their best to help you out to solve your problem. wishing that their support stay like this or get better in some technical aspects.
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate to get back in touch if you ever need any further assistance. We will improve ourselves to serve you better!
All the best!
Kate | PageFly Customer Success Manager
Great app to use when the templates you have are just not enough. Personable customer service is the icing on the cake. I would recommend to anyone using Shopify for their online store. great
This is a very helpful tool to create customized product pages. Support is quick, very friendly and helpful! I didn't give 5 stars only because I have the feeling, the editor could be a bit more intuitive and there are some discrepancies in how elements are displayed there and how they look on the final page. But overall it's a pretty solid app and interface :)
Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive the feedback of your experience with PageFly.
And I want to let you know we’ve just taken the good and bad things that you mentioned in your review to heart and we will absolutely try to optimize all.
Thank you for taking the time to share your experience with us.
We are always willing to assist you anytime you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
The customer service at page fly is Excellent. Even during these current times (Covid19) the online team have always been on hand to help (almost immediately) with any issues.
That said I have had to contact them a few times with several issues relating to my store. I'm primarily using the app to act as a landing page to build my mailing list before my website goes live and have encounter a few issues along the way. From the integration form not performing properly with the input fields not displaying correctly, to leads being re-directed to a second sign up page after initially inputting their details on the landing page. The most recent issue was not being able to disable the landing page so that my store could be made live to customers. With this said because the customer service was so good all these issues were dealt with in a swift and timely manner. I think this app could be made more beginner friendly as I'm sure the issues I had could easily be solved by someone with more technical "know how" but a beginner like myself would struggle.