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I have to emphasize again how professional and conscientious PageFly Support is! Aasim handled my issues so well that I can already say that I may never switch to another app again! If you want to do professional online marketing and e-commerce, there's no way around the PageFly app! If I could, I would give it ten stars instead of five! Many thanks to Aasim and the entire PageFly team!!!!!
Thank you so much for taking the time to leave us this amazing review! Your kind words have truly made my day, and I'm thrilled to hear that I was able to meet your expectations.
It's always a pleasure to assist you, and we genuinely appreciate your feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Wishing you continued success with your store, and thank you again for choosing PageFly.
Best regards,
Aasim - PageFly Team
Extremely helpful customer service who were prompt in fixing my issue without any hassle. I greatly appreciate their services.
STAY AWAY FROM THIS AS FAR AS POSSIBLE
This must be the worst app builder with the worst team of developers. You will set up your pages perfectly, the way you want them to be, then they will start updating the app and all of your websites will start to look different, different spacings, different paddings, things stop working, even though they initially did. They just take their product and introduce errors instead of fixing them. No stability whatsoever, you have to be in a constant fear of your websites remaining the same and things working properly. I have this circular button that takes me to the top of the website, I've tweaked it like 5 times already so that it looks like a circle and not squeezed, 5 times, I've set it 5 times to look like a circle and every single time they've updated something things change. Now my pages have different fonts and spacing on mobile, while a few months ago I checked it was all good and pretty. A few months, you can't just leave your store, because they will destroy your pages. And where's my money for that? My money for lost customers? Are you gonna give it back to me? Shameless. Do not use this unless you want unstable pages. Oh and I didn't mention that the features they introduce along with the bugs are not well thought out and in most pretty inconvenient and annoying, so...
Hi There,
It's Kate - Customer Success Manager at PageFly, I hope you are having a great day!
Thank you for taking the time to share this detailed feedback, and we’re truly sorry to hear about the issues you've experienced with our app. It sounds like our recent updates may have affected the stability of your pages, and we apologize for the frustration this has caused, especially after putting so much time into perfecting your designs.
Our team is committed to delivering a reliable app experience, and we’re actively working to address bugs and enhance stability with every update. We understand the impact that these changes have had on your store and customers, and we want to make this right. I’d like to connect you with our development team to resolve these spacing, font, and design inconsistencies, as well as the circular button issue you mentioned.
I followed up with you but I haven't heard back from you yet.
Please respond when you have time so we can provide you with dedicated assistance and support through any ongoing adjustments. Your feedback is invaluable in helping us improve, and we’re here to ensure your pages look and function exactly as intended.
Thank you again for your patience, and we look forward to helping you restore your pages to the way you want them to be.
We value your business with PageFly and we look forward to hearing from you soon.
Kate - PageFly Customer Success Manager
We have been using PageFly for over a year now and are so happy with the level of customisation we can achieve for our shopify shop. The customer service is also so strong. 24 hours there seems to be someone to help, and 99% of the time they are able to help on the spot.
Wow, Thank you so much for the magnificent review.
As a Supporter, we always pursue for our customers satisfactions.
It's really make us happy when our customers are happy with our support.
I have read your words many many times. It will motivate me to work hard and effectively.
Please don't hesitate to contact us. We are available 24/7
Best Regards,
Mahedi - PageFly Team
Love Pagefly it helps so much with creating a great Shopify store/expereince. The support is always fast and really good! Highly Recommend
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Saeed - PageFly Team
Customer service is perfect, they respond within minutes and will stay with you until its fixed. Integration with Shopify is seamless too.
Thank you for your kind words and your time with us.
It's lovely to know that our customers are more satisfied with our product and services day by day.
Our pleasure to help you with your business, please don't hesitate to contact us via Live chat if you are in need
Shami | PageFly Team
Mahedi did a great job assisting us with our issue. We had problems getting our content to show up properly from our editor's preview and he was able to fix the issue quickly. Pagefly has given us great support all around and are always quick to respond for assistance!
Thank you so much for the precious words.
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.
We always pursue our customer satisfaction. It motivates us to work efficiently when we can ensure our customer's satisfaction.
Please don't hesitate to contact us. You are always welcome
Best Regards,
Mahedi - PageFly Team
Super simple, especially for beginners. What I like most about this app is that if you have any questions, customer service is top-tier and always able to help
Hi There,
We're thrilled with your review! It's customers like you who motivate us to keep delivering exceptional service.
Please don't hesitate to drop us a message anytime if you need any more help.
All the best,
Mahedi - PageFly Team
Abed helped me in minutes and got me the exact information I needed and was friendly as well.
Easy to use builder! We've been using them for 3 years now. And their customer service is great!!!! Highly recommend!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie | PageFly Customer Satisfaction Manager