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Excellent customer support. Page design is not always intuitive but the customer support agents are a tremendous help.
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
Customer service is wonderful. The app could be more intuitive and less finicky, but overall it is very helpful.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice.
With PageFly, we always put the customer first so customer satisfaction is what we always chase.
We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
I appreciate Gina from the team responded promptly. Gina was helpful and detailed. Thank you. :-)
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
It's the most advance page builder i've found. Gives you lots of flexibility and pulls in content from Shopify which other builders don't. Great customer support too.
We have been using Pagefly for a while now and recently upgraded to premium. The staff are very responsive on the live chat if you need help with anything.
Hi Katie,
Your feedback means a lot to us and we will do our best to deserve your trust.
Please do not hesitate to contact via Livechat if we can be of any further assistance.
Also, please feel free to send any other feedback that you do have - we would love to hear from you!
Have a good night! Stay safe!
Kate
Customer Success Manager at PageFly
Top App mit spitzen Support. Ich würde mir mehr noch einen ticken mehr Automatisierung/Skalierung wünschen. Beispielsweise nachdem die Seiten gebaut wurden eine Bulk-Änderungs Funktion.
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, weil wir wissen können, wie es uns geht.
Ihr Feedback gibt uns auch Vorschläge zur Verbesserung unserer App, um sie besser zu machen.
Wir werden unser Bestes geben, um PageFly zu verbessern und Sie zu unterstützen.
Bitte lassen Sie uns wissen, wenn Sie Hilfe benötigen.
PageFly | Kate - Kundenerfolg Managerin
I use this app to create additional pages on my shopify site, really easy to use and every time i got stuck on something, the developers managed to help and resolve straight away through their chat feature. One of the good things about their support is the use of video screen sharing to walk through any issues, it's super easy to understand. however, needs more page templates to really love this app!
On behalf of the PageFly team, I would like to thank you for taking the time to leave a detailed feedback for your experience with PageFly.
I am so happy that our team could help you to solve your issues and you were happy about this. Our team is working to have more templates to cover all customer needs so this can take more time.
Please let me know if you have any questions or suggestions
PageFly | Kate - Customer Success Manager
Pagefly is great if you want to customise your site easily! It is very straightforward and easy to use. I just wish it was a tiny bit more flexible and intuitive but overall great.
When I had an issue with the site playing up on the mobile breakpoint, Aldwin in particular helped me within 15 minutes!
Highly recommend Pagefly if you are a designer looking to customise your site without a developer.
We used it to create landing page for our online store. It's easy to use and looks good on the page. Angel was very helpful :)
Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
We really appreciate it if you could share with us any further recommendations.
Please feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager