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Excellent support I've got from PageFly. We don't have a tech person that is familiar with coding, but the apps has made up well for us to cope with what we need. I'm glad to be able to build the page exactly like how I wanted it to be, and the customer support is amazingly helpful. Prompt and efficient! Definitely have to give it a try for those who need to build a page easily!
This app is great. It allows you to create fully customized pages. The assistance is great: fast, effective and very competent.
Hi Franco,
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Aldwin - PageFly Team
I'm disappointed. I have given many opportunities for improvement but this app is not working for me. Everytime I make an edit the pictures are not showing on other devices. Then I have to reach out to support who are nice but repeating the same story and spending hours waiting for them to provide a quick fix the problem instead of identifying the root cause is not working for me. I have already missed my deadline of launching and it is all because of this app. They did try to compensate me with a cheaper plan and they were available to help but still there has been a lot of time wasted. I work a job and I am building a business so every bit of my time is precious. When I finally get the motivation to grind and get stuff down I run into these problems and it kills my entire vibe.
Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Regarding our mistakes and omissions that you indicated to us, we will definitely solve them thoroughly.
After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future.
Thank you for giving us the chance to assist you. We are working together via Live chat window and we are trying to provide you our best service.
Please don’t hesitate to contact us anytime if you need any more help. We are always willing to help you!
Best regards,
Kate - Customer Success Manager
Love the ease of building your own page. Incredibly fast support too. Helped me with a few issues in just under a few minutes!
Siempre están dispuesto ayudar y no se desperan con las solicitudes.
Gracias!! Gracias!! Gracias!!
¡Muchas gracias por tus amables palabras, es una gran motivación para nosotros para mejorar!
Me alegra mucho que nuestro equipo de soporte pueda satisfacerlo al máximo. Es un placer para nosotros ayudarle durante su viaje con PageFly.
¡Tenga la seguridad de que haremos todo lo posible para ser un mejor asistente para usted cada día!
¡Que tenga un lindo día!
Jess - Equipo PageFly
Cette appli mérite d'être prise pour mieux concevoir des pages d'une boutique Professionnel et un très bon rapport qualité prix.
I really enjoy the customization options of PageFly. Their support is also really attentive. I had some issues on a Saturday and they fixed them immediately so I felt really cared for. On the free version right now, definitely will use the paid version when I reach my trial limitations. Would recommend.
Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run.
If you have any questions, please contact us via Livechat, and we will be happy to assist you.
Once again, thank you for your communication.
PageFly | Kate - Customer Success Manager
Incrivel! Fácil de usar e com um excelente atendimento, fui respondido imediatamente. Obrigado Sam pelo suporte.
Had an issue with mobile menu which was actually shopify and not pagefly issue but Shagar from pagefly fixed it immediately for me. Great customer service. Thank you!
Thanks for your generous review, I'm happy to be able to help you with your issue...
Please, reach us for any issues or queries anytime...
Shagar - PageFly Team
Representative Kate was great! She was able to quickly help me figure out my technical issues and create easy solutions.
We would just like to say thank you for your review. We are very grateful for your continued patronage because we wouldn’t be here without customers like you.
If you have any questions, please contact us via Livechat, and we will be happy to assist you.
Thank you again, and have a great day!
PageFly | Kate - Customer Success Manager