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7 Haziran 2021

The app is perfect to customize your store. In case of problems, the support answers within a few minutes and helps to solve the problem. Thanks

OLIWA
Almanya
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 8 Haziran 2021

Thank you so much for your kind words. We would love to serve you better next time and wish you more enjoyable experiences with PageFly.

Zee|PageFly Team

25 Mayıs 2023

Pagefly has been a game changer for our store. It's intuitive to use and integrates with Dawn amazingly. The support staff are accommodating and responsive.

E3D
Birleşik Krallık
Uygulamayı kullanma süresi:10 ay
PageFly yanıt 25 Mayıs 2023

Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.

If you have any other inquiries, please do not hesitate to let us know.

Warm Regards,
Chloe - PageFly Team

29 Mart 2021

I was a bit lost at the beginning but Cookie promptly helped me on the Chat section. She gave me very clear indications with a email video. I can't wait to use it. Thank you Cookie

SUNBE DESIGN
Fransa
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 31 Mart 2021

Thank you so much for leaving us a review of your experience with PageFly and our support quality.
We always put our customer satisfaction on the top and we are so happy to assist you.
Please let us know if you need any assistance. Have a nice day.
Cookie - PageFly Team

16 Nisan 2021 tarihinde düzenlendi

GO OUT if you have a BIG STORE. This only works for amateurs stores or with LOW TRAFFIC due problems resolution are too slow and there is PLENTY OF BUGS. IF you manage a BIG STORE... YOU'LL BE IN TROUBLES. NEW UPDATE 16th. April................................ The message received by operator speak it selfs........................." I'm still waiting for a response from our development team. As you may already know, the don't work on weekends so we may have to expect some delay in their response. (to do a find a replace text due users cant do it, and operators intermediate either) They have already been notified about your issue, and will reach you back as soon as possible. My sincere apology for the inconvenience. Your patience is much appreciated Update 16th April. Things are getting worst every day. Operators that don´t have the tools to assist customers after the new update realized by this company recently. Support replies fast.. yes BUT in 80% almost in cases we've received a message that they need forward the issue to the dev team and thats means 24h or MORE! We've discovered new incompatibilites with some apps installed that before their updates works perfectly. Now... NOT ANYMORE. For example, we use WISHLIST and there is a proper code in EVERY PAGE of us. Now, after PageFly Last updates code is not working anymore and we're tired to get always the same message: "Please allow me a couple of mins to see if I can reach anyone from our developmeant team to check on this issue"... and after a day still waiting that dev team will be cappable to do a "find a replace" code in theme... delaying obviously and getting harm seriously by this company. Please, just be careful if you have high traffic due in crash case.... you'll not get the help that you really need ON TIME. Operators are like robots forward 80-90% issues and getting waiting even Platinum customers as us. Let´s see what's next. :( Update 14th April. Sorry but can still voting even neutral due there is repeated issues. Also DEVELOPER team only works a few hours a day (free for 5pm! until next day). So.. if you need assistance on important matters, as for example your homepages has lost styles... simpley, you CAN´T and need to wait between 12-72 hours due weekends it does not works. GREAT! :( Now, for example is 2 pm here in Mexico BUT there is no one available until midnight so... = we can´t continue working because there is some stuff that must to be solved by tech team as, for example, try to figure out (really) why styles are losing everytime we made some modifications now on the new editor. MAN! If you want to run a GLOBAL business you have GLOBAL workers working for you anytime. And, even the support is pretty good for all most cases, you can´t be totally stopped due there is something that only is possible to fix for someone that only works from monday to friday a few hours. You have a lot of customers, your costs to increase your developer team will be rewarded with a (real) quality customers services and also helps A LOT to your customers don´t get stopped due there is something that it does not works at should be. (even repeated issues) Anyway... good luck! You're gonna to need it. Another customer affected by the last PageFly updates.............

The Lord Of The Magic
Meksika
Uygulamayı kullanma süresi:10 ay
PageFly yanıt 8 Nisan 2021

Firstly, I would like to apologize for everything that makes you unhappy and make you have a bad experience.
Before releasing this new version, even though we tested it many times in the past, there are some bugs we can't be aware of when it is released. This is a big lesson for us and we promise to fix all the bugs and this situation won’t happen again.
Our team is trying days and nights to fix the bugs you mentioned in your review and we really want to have more chances to serve and assist you. We are always willing to help when you need. Please feel free to let us know if you have any further questions or concerns.

PageFly | Kate - Customer Success Manager

9 Temmuz 2021

This app has really helped me with creating the exact website that I want, and has given me a lot more freedom than the regular Shopify editor. For me it was however a bit of a long learning curve in the beginning. There are some issues occasionally, but the chat support has always been incredibly fast, kind and helpful!

Nibye AB
İsveç
Uygulamayı kullanma süresi:9 ay
PageFly yanıt 13 Temmuz 2021

Thank you so much for such generous feedback to PageFly. Your review is really incredible for us.
We understand that many new customers could find it difficult to understand and use PageFly for the first time so we are trying to make PageFly more friendly. Along with this, we have been developing many helpful functions and features.
Your feedback really means a lot to our PageFly team. We would really appreciate it if you could share with us any further recommendations.
Please feel free to let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

19 Kasım 2019

Great app and amazing customer support. Always respond quickly and willing to help out with any issues.

Futures Fins
Avustralya
Uygulamayı kullanma süresi:10 gün
12 Ekim 2020 tarihinde düzenlendi

Shagar Support sur réactif a vos question et efficace je conseil cette application, ca fait maintenant 1 ans que je suis sur l'application et m'ont beaucoup aider a comprend leurs applications, il y a vraiment un soutien derrière pour pouvoir progresser merci beaucoup !!

ECOGLOBE
Fransa
Uygulamayı kullanma süresi:9 ay
PageFly yanıt 20 Mayıs 2020

Thanks for your words. We appreciate your trust and will do our best to deserve it.
Please feel free to reach out via Livechat on the PageFly dashboard or https://help.pagefly.io/submit-ticket should you need any further assistance. Also, please feel free to send any other feedback that you do have - we would love to hear from you!

Warmly,
Kate - Customer Success Manager at PageFly

8 Mart 2022

I used this app to add a page to my shopify website. I needed support and Maria helped me a great deal.

Fran Murray
Kanada
Uygulamayı kullanma süresi:9 ay
PageFly yanıt 11 Mart 2022

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.

If you have any questions or need help, feel free to contact us at any time at the Live chat window.

PageFly | Kate - Customer Success Manager

22 Nisan 2020

Not a bad app but pricing is average at best. Once you downgrade from a premium plan in order to avoid monthly recurring charges all premium features disappear immediately.

STFU.BIKE
Kanada
Uygulamayı kullanma süresi:10 ay
28 Kasım 2019

Still on trial mode, but WOW! MEGA IMPRESSED!!! You need to try this app out! Service is amazing and pretty quick to address issues.

Wicker Emporium
Kanada
Uygulamayı kullanma süresi:10 gün