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Touriq who helped me fix issues was good. Good customer support. App is easy to use so far, though it has it's challenges.
Happy New Year!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
PageFly | Kate - Customer Success Manager
I've built 7 online stores using Shopify and I've used a large number of apps for all kinds of added functionality but no app comes close to delivering what PageFly delivers in terms of functionality, value for money and customer service. You can chat with the support team 24/7 and they have helped me with anything big and small within minutes and on rare occasions within 1-2 hours, it's spectacular. There's plenty of fake reviews out there but to squash that, let me state that I am developing the online stores for Pandora jewellery and Steve Madden shoes in the Baltic States as we are the exclusive distributors in the region, and it's all done in-house, by me (my background is law, not IT), thanks to PageFly.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Touqir - PageFly Team
This is by far the best app period for making elaborate pages in addition to your landing on Shopify. I use this app for dozens and dozens of clients. It's the only one I use.
Hi David,
Thanks for choosing PageFly. We hope you have a good experience. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations.
Please do not hesitate to contact us via Livechat if we can be of any further assistance.
Jerry - PageFly Team
I have tried several page builders but Pagefly is without a doubt the most complete. Furthermore, the assistance is really fantastic and they help you even if you need to insert some custom code.
Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.
If you have any other inquiries, please do not hesitate to let us know.
Warm Regards,
Sun - PageFly Team
Layout changes all in a sudden whenever they made updates on their side. Always have new bugs appear from time to time and they will blame all faults on you. Deleted all my SEO works from Shopify side when I delete pages inside Pagefly.
Have been around with Pagefly for over a year and I am fed up with all of these problems.
I’d like to send you a sincere apology for the unexpected experience you had with our app and support.
At that time, PageFly released a new version and it leaded to the loading issue. This was something we didn't expect and certainly a profound lesson for the development team.
I spent a lot of time reading your feedback for us on App store and this is a pain as well as a lesson for us to improve our app and support quality.
I totally understand your feeling and we will never forget this. This is the reason why every day, we have been working hard and carefully to make sure the app performs well.
Once again, I am sorry for everything and I want to let you know that we are always here whenever you need us.
Have a nice day!
PageFly | Kate - Customer Success Manager
Cookie was wonderful quick and easy to work with! She helped me fast and even noticed mistakes that I didnt even notice at first and helped me fix them.
Hi,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie | PageFly Team
This page builder works great as advertised, and most importantly, their customer support is amazing. The support team was very quick to respond to all questions and helped me meet my specific needs. Extra thanks for Felipe!
Thank you very much Patrik for this generous Review, I am really happy that you are finding PageFly the perfect place to build your store. Rest assured that we will be here to help you 24/7 when you have any doubts. Happy to help you.
Felipe | PageFly Team
This is an extremely solid app! I've definitely got our money's worth out of this. One con though, is that your elements (e.g. a paragraph), can be nested within multiple "parent" elements like columns and rows. The service provided here really is fantastic, and they've helped out a lot over the duration of my website development. The default styling settings on columns/rows can sometimes override all the styling settings of the paragraphs and other elements within it, which can be very frustating. All in all, it's still quite fantastic.
Thank you so much for leaving us a review, we are so grateful for that.
We took all your recommendations and suggestions into consideration and we will have a careful discussion with our Dev team to improve our app better.
We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
By far the best page builder in shopify with an excellent support team that helped us with some fixes in our collection page only a few hours after we got in contact.
Hope ,from pagefly seemed to be a very skilled developer and helpful in all aspects and i reckon the rest of the support team are on the same level.
Strongly recommended!!
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, improving the quality of product and services, and bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
PageFly | Kate - Customer Success Manager
Great support team.