PageFly Landing Page Builder , 10.374 değerlendirme

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4,9
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  • Puanların %95 oranındaki bölümü, 5 yıldıza sahip
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  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
4 Şubat 2021

Good service! I have been helped many many times, with good sources and tools to make sure I have understood and have been helped!

TouchMir ™
Hollanda
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 8 Şubat 2021

Thank you very much for your kind words! I'm so glad I was able to help you.
I hope you keep enjoying the app, and please feel free to let us know if you ever need any more help. Wish you all the best with your store :)

Lucian - PageFly Team

13 Ekim 2022

Ease of use and great customer service, I highly recommend this app if you want to build your own pages.

MFC
Kanada
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 17 Ekim 2022

Hi Mario,

Thank you so much for your generous review. I'm glad to hear that you are satisfied with our app and support quality. Whenever you need help, feel free to drop us a message in this Live Chat, we are here 24/7 for you!

Cheers,
Zee | PageFly Team

13 Ağustos 2019 tarihinde düzenlendi

Generally it's very good. It can take a while to learn, as to me, some of the UI isn't very intuitive. The online help is good, though not always available in office hours to those of us in Europe. On the whole, it's a good, useful app.

Just editing to add. They put a very obviously unfinished page (lots of their own placeholder graphics etc) live by accident. Be a little careful with their support as some of it is poor - the good people seem very good, but they have some pretty inexperienced people on their help desk also and mistakes on their part can be pretty disastrous.

We ended up with totally messed up front page - live for several hours as this happened outside our office hours. We now emphasise to them that pages should NOT be put live without our expressly okaying this.

Baba Store
İrlanda
Uygulamayı kullanma süresi:10 ay
30 Nisan 2020

Such a great service! They helped me fix the problems I had and they responded fast which I like. I helped a lot

Braidsart
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 gün
9 Eylül 2020

I want to give 6 stars, but only 5 exist ! PageFly Support is not only for basic or starting, but really with you and your goal, together. They quickly understand, ask the direct question to go pro to what you can do with many and many features they offer large area of tunning. I'm glad to use PageFly ! (BELGIAN)

MultiShop sàrl
Lüksemburg
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 17 Eylül 2020

Hello Jean,
Its Felipe here, I just read that generous review and I was really happy to read your message!
Thanks for it and we will continue to help you make your PageFly page perfect as you like it.

Felipe | PageFly Team

7 Haziran 2021

The app is perfect to customize your store. In case of problems, the support answers within a few minutes and helps to solve the problem. Thanks

OLIWA
Almanya
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 8 Haziran 2021

Thank you so much for your kind words. We would love to serve you better next time and wish you more enjoyable experiences with PageFly.

Zee|PageFly Team

29 Mart 2021

I was a bit lost at the beginning but Cookie promptly helped me on the Chat section. She gave me very clear indications with a email video. I can't wait to use it. Thank you Cookie

SUNBE DESIGN
Fransa
Uygulamayı kullanma süresi:10 gün
PageFly yanıt 31 Mart 2021

Thank you so much for leaving us a review of your experience with PageFly and our support quality.
We always put our customer satisfaction on the top and we are so happy to assist you.
Please let us know if you need any assistance. Have a nice day.
Cookie - PageFly Team

16 Nisan 2021 tarihinde düzenlendi

GO OUT if you have a BIG STORE. This only works for amateurs stores or with LOW TRAFFIC due problems resolution are too slow and there is PLENTY OF BUGS. IF you manage a BIG STORE... YOU'LL BE IN TROUBLES. NEW UPDATE 16th. April................................ The message received by operator speak it selfs........................." I'm still waiting for a response from our development team. As you may already know, the don't work on weekends so we may have to expect some delay in their response. (to do a find a replace text due users cant do it, and operators intermediate either) They have already been notified about your issue, and will reach you back as soon as possible. My sincere apology for the inconvenience. Your patience is much appreciated Update 16th April. Things are getting worst every day. Operators that don´t have the tools to assist customers after the new update realized by this company recently. Support replies fast.. yes BUT in 80% almost in cases we've received a message that they need forward the issue to the dev team and thats means 24h or MORE! We've discovered new incompatibilites with some apps installed that before their updates works perfectly. Now... NOT ANYMORE. For example, we use WISHLIST and there is a proper code in EVERY PAGE of us. Now, after PageFly Last updates code is not working anymore and we're tired to get always the same message: "Please allow me a couple of mins to see if I can reach anyone from our developmeant team to check on this issue"... and after a day still waiting that dev team will be cappable to do a "find a replace" code in theme... delaying obviously and getting harm seriously by this company. Please, just be careful if you have high traffic due in crash case.... you'll not get the help that you really need ON TIME. Operators are like robots forward 80-90% issues and getting waiting even Platinum customers as us. Let´s see what's next. :( Update 14th April. Sorry but can still voting even neutral due there is repeated issues. Also DEVELOPER team only works a few hours a day (free for 5pm! until next day). So.. if you need assistance on important matters, as for example your homepages has lost styles... simpley, you CAN´T and need to wait between 12-72 hours due weekends it does not works. GREAT! :( Now, for example is 2 pm here in Mexico BUT there is no one available until midnight so... = we can´t continue working because there is some stuff that must to be solved by tech team as, for example, try to figure out (really) why styles are losing everytime we made some modifications now on the new editor. MAN! If you want to run a GLOBAL business you have GLOBAL workers working for you anytime. And, even the support is pretty good for all most cases, you can´t be totally stopped due there is something that only is possible to fix for someone that only works from monday to friday a few hours. You have a lot of customers, your costs to increase your developer team will be rewarded with a (real) quality customers services and also helps A LOT to your customers don´t get stopped due there is something that it does not works at should be. (even repeated issues) Anyway... good luck! You're gonna to need it. Another customer affected by the last PageFly updates.............

The Lord Of The Magic
Meksika
Uygulamayı kullanma süresi:10 ay
PageFly yanıt 8 Nisan 2021

Firstly, I would like to apologize for everything that makes you unhappy and make you have a bad experience.
Before releasing this new version, even though we tested it many times in the past, there are some bugs we can't be aware of when it is released. This is a big lesson for us and we promise to fix all the bugs and this situation won’t happen again.
Our team is trying days and nights to fix the bugs you mentioned in your review and we really want to have more chances to serve and assist you. We are always willing to help when you need. Please feel free to let us know if you have any further questions or concerns.

PageFly | Kate - Customer Success Manager

9 Temmuz 2021

This app has really helped me with creating the exact website that I want, and has given me a lot more freedom than the regular Shopify editor. For me it was however a bit of a long learning curve in the beginning. There are some issues occasionally, but the chat support has always been incredibly fast, kind and helpful!

Nibye AB
İsveç
Uygulamayı kullanma süresi:9 ay
PageFly yanıt 13 Temmuz 2021

Thank you so much for such generous feedback to PageFly. Your review is really incredible for us.
We understand that many new customers could find it difficult to understand and use PageFly for the first time so we are trying to make PageFly more friendly. Along with this, we have been developing many helpful functions and features.
Your feedback really means a lot to our PageFly team. We would really appreciate it if you could share with us any further recommendations.
Please feel free to let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

19 Kasım 2019

Great app and amazing customer support. Always respond quickly and willing to help out with any issues.

Futures Fins
Avustralya
Uygulamayı kullanma süresi:10 gün