PageFly Landing Page Builder

DO NOT USE THIS APP!! PageFly's free version corrupted my entire store without warning.

What happened: After a theme update, PageFly made 100+ unauthorized changes to my store (confirmed by Shopify support). My product descriptions disappeared and were replaced with garbage text. My navigation menu was disfigured with missing categories.

Their response: PageFly denied responsibility, claimed they "don't have access" to theme files (contradicted by Shopify's logs), and demanded collaborator access to my store instead of fixing the damage. They refused to provide restoration instructions or compensation.

Business impact: Lost sales, damaged customer experience, damaged business reputation, and wasted hours fighting with support instead of running my business. What I learned: This app is a liability. If something breaks, they disappear.

Don't let them have access to your store, the damage isn't worth it! Shopify, please hold this app accountable for unilateral changes to merchants' stores.

Uninstall Warning:

They give you plenty of warnings on how uninstall will delete what you've created in PageFly. But they fail to note that their cleanup includes taking any page they have ever had record of. So even if you took a page and rebuilt it natively, if it was originated in PageFly, it goes on the uninstall.

We exported all the data before uninstalling but the format is incompatible with anything but .pagefly templates.

We are rebuilding 100+ pages (again) natively that had one-time been linked to PageFly.

The app constantly crashes, and we regularly get internal server errors. At least once every month, we lose access to the PageFly console for half a day or more, which is unacceptable for a business that relies on the website to generate sales.

The biggest problem is not only the instability, but also the lack of proper support when something goes wrong. When your store depends on PageFly pages, even a few hours without access can create serious problems, delays, and lost revenue.

For a paid Shopify page builder, this level of reliability is simply not good enough. PageFly has good design flexibility when it works, but the constant crashes, server errors, and weak support make it very hard to trust for a serious ecommerce business.

I would not recommend PageFly to anyone who needs a stable and dependable page builder for their store.

I worked with PageFly for about three weeks and cannot recommend the app after this experience.

Here is my summary:

On the free plan I built two pages, an advertorial and an offer page.

Only after upgrading to the $18 plan and publishing, I discovered that the header, footer, announcement bar, and scroll to top icon all appear on landing pages even though the corresponding toggles in the settings are disabled. The app simply does not do what its own settings claim to do.

Support responded with CSS snippets I was expected to paste into my theme manually. After several rounds, the support team requested collaborator access to my store and made changes there directly. This fixed the issue for one specific page. Every newly created page exhibits the same bug, and the workaround code has to be added manually each time.

That is not a solution, it is a permanent crutch.

During my research I discovered that this issue has been already documented. It is not a new bug, it is a known and unresolved condition. When I asked for a timeline on the permanent fix, the answer was only "in a future update."

When I announced I would uninstall, support offered me a 30% lifetime discount. Confirmed in writing by a support lead named Dan: "Yes, this discount is lifetime and it will apply to any plan you wish to upgrade to." When I tried to use the discount code, it did not work.

Support's response, verbatim:

"The pricing and discount feature is currently under internal review, and the discount apply feature is expected to reopen around mid-May. If this feature is important for your business right now, you can still proceed with the upgrade first... Once your billing cycle is completed, please feel free to contact our Support team and share the billing details again."

In plain English: pay full price first, contact us again next month, and maybe you will get the discount that was promised to you in writing.

That is not a business practice I am willing to trust.

What I take away from this experience:

• A known core bug that has remained unfixed
• Workarounds that require third party access to the store and leave foreign code in the theme permanently
• A written discount commitment that cannot be redeemed in practice
• Four different support agents in three days, each giving conflicting answers

More then three weeks of work lost. Very frustrating.

Very disappointing experience with PageFly.

I do not recommend this app to anyone. I installed the app during the free trial period and canceled/uninstalled it within the trial, yet I still ended up with a pending charge on my Shopify billing.

This created unnecessary stress and wasted my time contacting both PageFly and Shopify support to resolve something that should never have happened in the first place.

In my opinion, users should be able to safely uninstall an app during the free trial without worrying about unexpected billing issues afterward.

Please be careful before using this app.

The app is nightmare! Yes, almost all landing page apps are like this but this ones feel like good idea but sloppy execution.

Hope they will improve the app. For example no option to add UGC videos and customer video testimonials

installed global code on my site, despite my only having a test page, which then screwed up the pdp and it took 7 hours to figure out that pagefly added random code even when I wasn't using their app!!!!

pesima en todos los sentidos , no deja hacer nada personalizar nada , esta como caida la pagina no se , pero que expericiencia tan mala , todas las reseñas de 1 estrella son con toda justificacion , es pesima

I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.

nothing serious. i just want to develop custom,