Avaliações (22)

Avaliação geral
3,1
Pontuação por nível de classificação
  • 41% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 14% das classificações são de 3 estrelas
  • 18% das classificações são de 2 estrelas
  • 23% das classificações são de 1 estrelas
23 de março de 2023

We have been using parcel2go for a few years. Although there were some incidents in the past, over all service is good.

Harper Living
Reino Unido
8 months usando a aplicação
25 de julho de 2021

Okay as a free solution but not brilliant. A bit strange that orders are imported as sales on individual items, so multiple item orders are split up and you then have to group them together in Smart Send before sending. The process is made more frustrating by Smart Send not importing order numbers. Once an order is complete Smart Send can mark it as despatched in Shopify, but annoyingly, doesn't trigger the sending of Shopify shipping confirmation emails. I did email support on this but didn't receive any response. On the plus side, the prices are very good, but ultimately, I have chosen to pay a bit more and have a shipping solution that actually works logically and correctly and that gives better support.

Diecast Model Centre
Reino Unido
26 days usando a aplicação
Questão respondida por Parcel2Go.com 2 de agosto de 2021

Thank you for taking your time to leave your review, I am very sorry to hear that you have run into some trouble when using our app, we would like to get this resolved on your behalf. What I will do is give you a call and we can get this fixed for you ASAP. Thank you Parcel2Go.