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Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.
so i have to upgrade my subscription to use this? free my ass. DO NOT INSTALL.
Parcelify requires access to the Carrier Service API from Shopify, it does not require an upgrade to the Advanced plan. That API is the connection that allows a shop to communicate the order details to shipping apps like Parcelify. Without that we don't get the details of the order and can't calculate rates.
There are 3 ways to get the Carrier Service API:
1) Yes, it comes basic with Advanced Plans
2) If you change your billing on a basic plan to annual billing you get access to the Carrier Service API
3) you can pay for it directly to Shopify.
For more information about how to get the Carrier Service API please contact support@shopify.com.
We also wish it was available by default to all merchants regardless of their plan.
This is the exact app that i've been desperately searching for over the course of the last month! The ability to set different rates for different products, of different weights, in different countries and have full control over what conditions these rates will be viewed under is amazing! Very user friendly and great integration. Highly recommend this app.
This app is great! It saved us a lot of money and offers a workaround for in-store pick up and local delivery compared to the more expensive alternatives. Thanks!!
Whilst I'm sure that most businesses on shopify believe they have complicated shipping scenarios to tackle believe me when I say that these guys have the answer. Parcelify works very well at helping you display the rates that you want displayed to your customers. In my case I needed to charge customers differently (based on the packaging required) even though the weight and address might be identical. Shopify's original shipping settings didnt allow me to do that and customers were selecting the wrong shipping method routinely. Thats a thing of the past with Parcelify. The customer service was fantastic (big shout out to Alex and Aaron too) -everything explained clearly and in simple terms to help you go away achieve what you need with the app. The 1 month free trial is great as it allows you time to get everything set up and tested in time. Keep up the good work guys!
Good App. Great Support. It is the solution in the absence of a good native feeder in Shopify. With Parcelify I manage to adequately determine the values by city, region or even other parameters. I recommend it.
We have a very complicated freight set up for our business. The team (Richard especially!) was incredibly helpful to make sure we were all set up correctly. The level of customization has been great for us!
Great app and support. I have used this app for a few years now and it has been great. On a couple of occasions when I needed support (only because I was using it incorrectly) it was fast and sorted the issue out perfectly! Great app!
Parcelify lets me provide awesome shipping options for my customers. I can offer free shipping depending on products & destination country, as well as many other conditions. Additionally, I had an issue with something and their support was super helpful with helping me solve my issue.
App more and more intermittent. We are loosing carts and Support online doesn´t exist. (Easy to install? yes. Simple to use? Yes., Trustworthy? No. Is not first time with this issue.)
Hey there! Our support team was in a meeting when your email came in and they are following up right now. We'll be sure to help get everything sorted out.
Talk soon!
Richard