Recenze (3 415)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
6. únor 2023

excelente servicio buena respuesta del chat y una excelente opcion para seguimiento de productos, buena aplicación.

mimundodrop
Chile
Doba používání aplikace: 6 měsíci
Vývojář Channelwill odpověděl 6. únor 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

15. červenec 2023

ha sido satisfactoria, solo tienen que estar más pendientes en actualizar los pedidos, pero buena aplicación

LeinChile
Chile
Doba používání aplikace: 6 měsíci
Vývojář Channelwill odpověděl 24. červenec 2023

Hi,

Thank you for your feedback. We're glad to hear that overall, our application has been satisfactory for you. We appreciate your suggestion to be more vigilant in updating orders and will work on improving in that area. Thank you for using our app and please let us know if you have any further feedback or suggestions.

Best regards,
Parcel Panel

22. květen 2023

Muy buena!! tuve ayuda en linea y excelente el sistema de ayuda.
Me gusto mucho el trato y la app es facil de usar.

GIVEDACHILE
Chile
Doba používání aplikace: 6 měsíci
Vývojář Channelwill odpověděl 26. květen 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

13. srpen 2023

my first time using this. I'll let you know what I think later............................................................................................................................................

Head 2 $tore, LLC
Spojené státy
Doba používání aplikace: 4 měsíci
24. říjen 2023

This is my inaugural attempt at configuring it on my Shopify store, and I found it to be user-friendly and a valuable addition to our website.

EugBreeze
Spojené státy
Doba používání aplikace: Asi měsícem
8. září 2023

Chat is snel met antwoorden en helpt wel goed.

Storqe
Nizozemsko
Doba používání aplikace: 3 měsíci
Datum úprav: 5. červen 2023

At first very bad experience with elly support agent. She just confused me and didn't understand my queries. but jessie came and helped me. she cleared my doubts and made me clear. but the app is great and has very good features.

Lusote
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Channelwill odpověděl 11. červen 2023

Thank you for your feedback! We apologize for any confusion caused by our support agent, but we're glad to hear that Jessie was able to assist you and clear up any doubts you had. We're happy to hear that you're enjoying our app and that you find it to have great features. Thank you for choosing our application!

8. leden 2021

I love how simple and easy they make it to integrate to your Shopify store plus their support has been a pleasure! Great job guys!

EcstaTech | Turning On Tech
Jihoafrická republika
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 15. leden 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly thanks for your 4-star review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

7. březen 2022

The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.

RISIS.com
Singapur
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 7. březen 2022

Hello there!

Thank you for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | ParcelPanel

15. leden 2023

Great support. Resolved and answered quickly. However I did have an issue with the tracking information which is not reliable if you dont provide Courier and Tracking Format. I do recommend to request this information by default before enabling instead of letting the app provide inaccurate tracking info.

Live Smart
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 22. leden 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel