レビュー (3,531)

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2020年5月21日

This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.

Please give it a try!

Lovera Collections
シンガポール
アプリの使用期間:2日
2021年2月20日

Really the best customer service I have received with any app, had some issues with couriers not displaying correctly. It was attended to in 10mins, sorted out my issues - Plus they did some custom work to match my theme. For Free! Add this app guys and girls! It's a must for any serious store owner.

Audio Source
南アフリカ
アプリの使用期間:1日
編集日:2021年1月2日

The app is good but not for big stores. I am using it but I have to find a better solution. When you start to have many orders, the price is increasing too much for the service. Others reviews saying "cheap" are not doing business obviously, maybe fake comments.

Le Stylistic
フランス
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2021年1月15日

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

2023年4月7日

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

TidyTrend
オランダ
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2023年4月8日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2022年10月2日

L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !

Andsca
フランス
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2022年10月3日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年5月18日

Outstanding customer service is what I experienced from Mig. Mig went above and beyond to assist me. From the start, Mig was professional, patient, and exceptionally knowledgeable.

TheBiolockpro
カナダ
アプリの使用期間:1日
Channelwillが返信しました 2023年5月20日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年6月21日

aplikasi ini sangat mudah digunakan dan respon dari CS sangat cepat sangat saya rekomendasikan pakai app ini untuk mempermudah konsumen anda lacak orderannya.

Jaya Usaha Sentosa
インドネシア
アプリの使用期間:1日
Channelwillが返信しました 2023年6月28日

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

2022年4月19日

The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems

Flashark
中国
アプリの使用期間:約1ヶ月
Channelwillが返信しました 2022年4月19日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

2023年1月10日

Je voulais Retirer "Powered by ParcelPanel" et la personne a été très réactifs je lui donne cinq étoiles.

Miroir-infinity
フランス
アプリの使用期間:1日
Channelwillが返信しました 2023年1月11日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2022年11月26日

Ótimo aplicativo, muitas funções de muita qualidade e feito para todas as loja com toda certeza vai ajudar muito a todos

LOJA-STORE-TECH
ブラジル
アプリの使用期間:約1ヶ月
Channelwillが返信しました 2022年11月28日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel