Parcel Panel Order Tracking
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (4,906)
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評価順
assez intuitif, plan détaillé. j'aime beaucoup.
Bonne réactivité du service client.
Love it!
It was great
its really quick and good way be assisted
good
jessica is heel aardig
La acabo de instalar y el servicio técnico es muy rápido y bueno. Subiré a 5 estrellas una vez lo pruebe y funcione perfectamente.
Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.
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Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.
Hello Sam,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!
All the best,
ParcelPanel
Great app but if you use it on multiple stores take my advice; don't open the plugin on both stores at the same time. This will mess up all your settings and you will be forced to recover everything manually. So this would be something they would need to fix and warn for because I had to reset everything manually on all stores.
Hi Voordeelmepper,
Thanks for your update.
Our tech team are working hard to solve this issue completely, it will need some more time, after that, this issue wont occur again.
Feel free to contact us if you have any question or concern, we are always glad to help you.
Update:
Hi Voordeelmepper,
Just a notice, we haven't received any reply from the online chat plugin and the email, don't know if you have received our messages.
We haven't messed up your settings or delete anything from your account, this issue is related about the browser cookies, please kindly have a check from the online chat and your inbox.
Feel free to contact us if you have any questions or concerns.
Regards
Hi team,
Liam here, the manager from ParcelPanel develop team, hope you are doing very well.
We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved.
I sent you a detailed explaination via the online chat plugin and your account email address, please kindly have a check.
Looking forward to your reply.
Best Regards