Parcel Panel Order Tracking
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Kath was so amazing assistant ever ))
That's Great
Fast and efficient service.
Great
I am very satisfied with the Parcel Panel Order Tracking app. Its order tracking feature is extremely helpful in keeping me informed about my shipments. Moreover, I was impressed by the speed and efficiency of their customer support. Whenever I had a question or issue, their support team responded promptly and resolved my concerns in a professional manner. Highly recommended!
For a year, I use this app and pay 9 euros a month. And it worked fine. Until now all track and trace text is shown in Chinese all of a sudden. Without warning or announcement nothing. Contacted support they say I now suddenly have to switch to another abonomment which costs 50 euros a month. So 40 euros more. Is the and SCAMM? Bit sad if you do this without announcing it in advance. I have angry customers lost two orders because of that they cancelled. This has cost me 364 euros. Thanks a lot!
Hi,
Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced. Our tracking information relies on data sourced from your courier's websites, which means that our system automatically matches the tracking information provided by your courier, regardless of the language used in their system. Regarding the specific order you mentioned, it appears to be associated with a Chinese shipping company, which is why their system provides tracking information in Chinese.
Please rest assured that our intention is not to pressure you into purchasing a larger subscription plan. We do not derive any financial benefit from this recommendation. Our suggestion to automatically translate your tracking information is solely for your benefit, aimed at preventing any potential issues in the future.
We are sorry again for the inconveinience you have expirenced and we really disire to help you solve the concern, if you change your mind please directly contact us. Thank you.
Best wishes,
ParcelPanel
I would recommend this app. They have free plan for 20 tracking and you have possibility to expand to 50.
jessica is best !
Suporte excelente, Dee me ajudou com minha questão com uma eficiência surreal. Muito obrigado!
its good