Parcel Panel Order Tracking , 1,832件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2023年7月4日

Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.

--
Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Pixie Wing
ニュージーランド
アプリの使用期間:2年以上
CHANNELWILL が返信しました 2023年7月7日

Hello Sam,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!

All the best,
ParcelPanel

2023年6月19日

I experience a very good customer support and very good app and nice dispatch on the tracking template. the only reason it gets 4 stars instead of 5 is that it's mac 20 trackings per month otherwise I have nothing to complain about.

thanks elly at customer service once again

SpeediWheels
スウェーデン
アプリの使用期間:22日
CHANNELWILL が返信しました 2023年6月21日

Thank you for the positive feedback! We're glad you're enjoying the app. The specialist has helped you double the quota for free. Hope you enjoy it. If you ever need assistance in the future, don't hesitate to reach out to us again.

2023年1月15日

Great support. Resolved and answered quickly. However I did have an issue with the tracking information which is not reliable if you dont provide Courier and Tracking Format. I do recommend to request this information by default before enabling instead of letting the app provide inaccurate tracking info.

Live Smart
アメリカ合衆国
アプリの使用期間:3ヶ月
CHANNELWILL が返信しました 2023年1月22日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

編集日:2023年6月5日

At first very bad experience with elly support agent. She just confused me and didn't understand my queries. but jessie came and helped me. she cleared my doubts and made me clear. but the app is great and has very good features.

Lusote
アメリカ合衆国
アプリの使用期間:4ヶ月
CHANNELWILL が返信しました 2023年6月11日

Thank you for your feedback! We apologize for any confusion caused by our support agent, but we're glad to hear that Jessie was able to assist you and clear up any doubts you had. We're happy to hear that you're enjoying our app and that you find it to have great features. Thank you for choosing our application!

2023年5月23日

Amazing app, it helped me a lot and helped my customers to track their parcels easily, but the price of the Enterprise plan is expensive, otherwise everything is amazing.

100 Footwear
イギリス
アプリの使用期間:約1年
CHANNELWILL が返信しました 2023年5月26日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年3月12日

Thank you for the fast, friendly and clear service !Mig was very friendly. Tried to help find a solution.

SHAKE THE FRAME Art bookstore
ベルギー
アプリの使用期間:1日
CHANNELWILL が返信しました 2023年3月12日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年8月13日

my first time using this. I'll let you know what I think later............................................................................................................................................

Head 2 $tore, LLC
アメリカ合衆国
アプリの使用期間:33分
2023年3月2日

Nice app this is the great place for the persons like me who wants simple and nice features by the app and nice peoples who can solve any problems

YG$shop
インド
アプリの使用期間:15日
CHANNELWILL が返信しました 2023年3月2日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年2月7日

Great app for the price! It saves me a lot of time tracking orders. Customer service is also great they respond quickly.

Pulseraz Manila
フィリピン
アプリの使用期間:7ヶ月
CHANNELWILL が返信しました 2023年2月7日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年4月7日

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

TidyTrend
オランダ
アプリの使用期間:約2ヶ月
CHANNELWILL が返信しました 2023年4月8日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel