Parcel Panel Order Tracking
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The response was really quick and easy to understand. I do think that this app is a little pricey for newcomers, but will be nice later when you get a lot of orders.
Hello there!
Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Support is really nice!! Was not even a paying customer and support spent a lot of time making some design changes :)
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Amazing app! Powerful and perfect. They support hust help me and now I'm starting using. Thank you very much!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
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Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.
Please give it a try!
Really the best customer service I have received with any app, had some issues with couriers not displaying correctly. It was attended to in 10mins, sorted out my issues - Plus they did some custom work to match my theme. For Free! Add this app guys and girls! It's a must for any serious store owner.
The app is good but not for big stores. I am using it but I have to find a better solution. When you start to have many orders, the price is increasing too much for the service. Others reviews saying "cheap" are not doing business obviously, maybe fake comments.
UPDATE:
Hi team,
Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.
Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.
Sincerely wondering what can we do to make your experience to a 5-star one?
Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.
If you have any question or concern, please feel free to let us know, we are always glad to help you.
Thirdly, 2020 has gone, Chinese New Year is coming.
On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.
Stay Safe
Best Regards
ParcelPanel Support Team
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great!!! Answered all of my questions and quick response.