Passport Shipping

Passport has been very helpful with following up on lost packages while it can take 24 hrs to hear from them once you know to expect this they are great with response and follow up. They work well with our 3PL to make International Shipping Easy. Would love to see more shipping options and lost package coverage without addtional fee but other than that they're wonderful. Great option to add on to your Shopify store to help clients see upfront shipping costs with duties included where possible.

Using Passport has taken the hassle out of international shipping. They calculate all the duties and neither we nor our customers have to worry about orders being stuck in customs. Orders arrive in a timely fashion and rates are competitive. Recommend!

We have had a great experience with Passport Shipping. The customer service team is great to work with. The app installation was easy to integrate and has provided our international customers with an easy checkout process.

Great experience! Passport has been committed to timely and flawless delivery, great pricing and great customer service!

It's a really good app and does exactly what it needs to do. We have had no issues with it ever since install, and Passport helped us with the set-up. Highly recommended.

We have a large international customer base and Passport has been a life saver. Before we started with Passport we experienced lost packages, packages being stuck in customs and high shipping rates for our customers. In the last 4 years since we've been using Passport I barely notice that an order is international because there is rarely an issue. Passport also integrates seamlessly with our fulfillment company. Any small issues that do pop up are handled immediately by Passport support staff. Cannot recommend the app enough!

its a very useful and effective app, allows for greater transparency, and customer service is great at helping out if something pops up.

We are a small business co-founded by a celebrity so we get some interest and recognition abroad - While we're still working on expanding, Passport makes it MUCH easier to do it seamlessly with our 3PL (the integration was easy too!). The sales and support team at Passport have been lovely and they allow us to focus on the customer experience, and not get hampered down in logistics issues and costs. They're so great, I forget we ship internationally sometimes (in a good way!).

I didn't do the integration-- I was handed operations with Passport already installed, so I can't speak to the difficulty of that. However, it has been really great in my experience. International customers like knowing what they owe for taxes/duties ahead of time, and we can see this by looking at the data after installation. There was a noticeable bump in international orders once Passport was installed because the international conversion rate went up immediately. I wish that this service existed outside of the US (shipping from the UK to countries in Europe, for example).

Love this app. It has simplified and streamlined our international shipping. I actually have 3 other stores where we use passport for our international shipping partner. Our 3PL first recommended them and I'm glad they did. Easy onboarding and great partners.