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Passport Shipping stands out among international shipping solutions for its unparalleled affordability without compromising on service. Its seamless integration into the Shopify ecosystem simplifies order viewing and fulfillment. The app provides transparency, allowing customers to track their orders from warehouse to doorstep. Automated documentation eliminates tedious paperwork, and their top-notch customer support is commendable. Set up is quick and hassle-free, making it an invaluable asset for those looking to enhance their international shipping process and customer experience. Highly recommended!
It's a really good app and does exactly what it needs to do. We have had no issues with it ever since install, and Passport helped us with the set-up. Highly recommended.
Our store uses Passport Shipping for shipping DDU to EU, UK, Australia, NZ, and a few other European countries that are not in the EU. It works exceedingly well, except that shipping times can be up to a month if a delay is occurring in one of the destination countries. And there is always a strike or a weather event somewhere. So our average ship time is 3 weeks or so.
Beyond the shipping time, the integration is seamless. Passport takes care of all of the taxes (VAT/GST/PST/ETC), duties and fees, and we get to concentrate on growing our business.
The Passport customer support are very responsive and helpful. All in all, great App, great business partner.
Love this app. It has simplified and streamlined our international shipping. I actually have 3 other stores where we use passport for our international shipping partner. Our 3PL first recommended them and I'm glad they did. Easy onboarding and great partners.
We have had a great experience with Passport Shipping. The customer service team is great to work with. The app installation was easy to integrate and has provided our international customers with an easy checkout process.
I've been using Passport for over a year and am satisfied with the functions of the app and the overall service. Customer support is easily accessible when necessary, and communication is smooth.
its a very useful and effective app, allows for greater transparency, and customer service is great at helping out if something pops up.
Using Passport has taken the hassle out of international shipping. They calculate all the duties and neither we nor our customers have to worry about orders being stuck in customs. Orders arrive in a timely fashion and rates are competitive. Recommend!
Our customers love the DDP international shipping, and we love that we don't have to think about it. It's truly plug and play.
Great experience! Passport has been committed to timely and flawless delivery, great pricing and great customer service!