Lantern AI Quiz Builder
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For an app that bills you quite substantially per month, they don't bother even to reply to live chats or respond within 24 hours... it's not good enough...
We appreciate your review and completely understand that our app was not good enough for your needs - we strive to add multiple features and improvements every week. However, there are two important corrections we would like to make regarding your claims: you were not billed for using our app as we offer a 14-day free trial; the delay between your first message and our reply was 17h. We genuinely regret that we were not able to respond as swiftly as you would have liked in this instance, but we always reply within one working day, as timely customer support is one of the core values we are proud to offer. Thank you again for your feedback.
We are having a great experience with the Lantern Quiz so far. We were able to implement a quite complex quiz logic to show exactly the product results that we need to have shown, and the team was super - like, extra - supportive (think getting customized Loom videos to answer your questions in detail) in implementing this. There are a few tiny extra features (really granular) that we would have liked to implemented that arent supported at the moment, but maybe those features come in the future and also, the price-value ratio speaks for itself.
Thank you so much for your thoughtful review! We’re thrilled to hear that Lantern has been a great fit for your needs, especially with the implementation of your complex quiz logic. While we appreciate your feedback on the extra features you’d like to see, we hope to bring even more functionality in the future. We’re glad the price-value ratio works well for you, and we’re here whenever you need further assistance!
I had pleasure of having the best support today while setting up my quiz. I am not extremely tech savvy, and Stefania helped me out with everything. She made sure that I was able to integrate the quiz even though my theme is not a 2.0 version. So we went with a button and also on the menu at the top of the website. She even made some extra customizations. I am very impressed with this app. Not to mention the quiz itself has customers raving! Thanks again!
Thank you for the review! It was a pleasure talking to you, and I look forward to seeing how your quiz will perform with real customers!
If you encounter any issues or have any questions, please send us a message and we'll be more than happy to help!
Horrible I can't even add the quiz to my page it keeps saying it refuses to connect and also when I needed help the team wasn't even responding
Hi there. We're terribly sorry but we're not really sure what you're referring to in your message. There's nothing that needs to connect to be able to add the quiz to the store.
We're very sorry as well that we were offline when you sent your original message, but we have replied within 1 hour of receiving it, as soon as someone was available. Our support team has been in touch several times since and we have not been able to contact you.
We would love to do anything we can to clarify the issue and resolve this for you.
A few things I needed help with after I set up the flow. However, Pierre was SUPER helpful.
Rating in 4 stars as getting to customize the flow text wasn't straight forward, but generally it's a great FREE option to start with
Thank you for your kind words! We appreciate your feedback - we're going to improve and simplify how the flow text can be customized based on your advice!
This app offers good features to help build the quiz and is user friendly. Customer service is also excellent!
Looks very easy and user-friendly, and staff has good customer service. Installed this app recently and it has all the features shown so it is very legit and good to use.
It works wonderfully and the customer support is incredible. If you're looking for a quiz builder, look no further!
This app is great for creating quizzes but after all that work it doesn't work. I copy the link and even embedded the app onto the page and it still will not work.
Hi there, I am terribly sorry that you experienced this issue! It may be caused by a bug between your theme and the app. We will be able to find a solution though! I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution 🙌!
Great and efficient service, Pierre helped me to solve an issue I was having with the app, thank you
J'ai utilisé cette application pour mon site internet et le résultat et top, je recommande ! Le service d'aide et aussi rapide et très serviable !
If you want to create a unique customer experience, this is for sure your go to! Insert some data, and some possibilities, and with this, get tailored info just to your customer!
Such a great application. It is easy to use and will help consumers find exactly what they need. I am excited for my customers and clients.
amazing experience - customer service (Pierre) is so helpful and kind. I definitely recommend downloading the app as it reflects a perfect customer engagement tool!
I'm using this app to create a quiz for my perfume oils and Pierre was so helpful in removing the brand from the quiz. It was so easy and respond time was quick as well. Thank You!!
Incredibly easy to use and customize! Customer service is very helpful and quick to respond. I am excited for the features they plan to implement in the future!
SUPER EASY TO WORK WITH. I ALSO FOUND THE SUPPORT VERY HELPFUL AND PROMPT TO RESPOND TO MY QUESTIONS AND REQUESTS.
This is the app you will need for any product quizes! Easy installation and good ui, really supportive and fast live chat. Cant go wrong with these guys
A beautiful and amazing app that really adds to much value to your website! Pierre was extremely helpful. Highly recommend!
Easy setup, and a must have for complex sizing or lots of choices. Plus its free. The support team is quick to answer any questions as well.
The team were super helpful in setup! So far easy to use and nice UX that can be adjusted to your stores design.
Staff is very helpful love the app. I am now wondering how I add this to my homepage. I know support will help
Very easy to use and looks great. The customer service is very quick. Would recommend using this app.
Amazing app! I love all the features and how intuitive it has been to build my personalized quiz! Also, customer service is very friendly & helpful. I highly recommend this app!
This app is a terrific link to be able to assist my clients in product selection.
It will mean improvement to efficiencies with customer service and in turn increased sales!
The support offered by the team is fantastic also!
This is a great app to make a quiz with, it took me about 10 minutes and it was extremely easy to setup compared to other apps I've used in the past.
Awesome. Easy quiz flow setup. The flow layout is super nice without the need to customize. I did have a few customization requests, and the team was able to help me quickly. Highly recommended!
This is app is so easy to use. I had a flow built and the quiz live to my customers in about an hour. Plus the chat support was fast and helpful. Would highly recommend!
So I do like the ease of this app very much. Only thing I wish I could do is add a variant as a product recommendation. Overall, great free app!
Thank you for your review and feedback.
We wanted to take this opportunity to highlight that some of our most recent updates allow users to match product variants to the quiz.
We wanted to thank you again and say we really value feedback from customers like yourself as this is what drives these changes and improvements to our app.
We’ve tried other competitors and the User experience of this app is top notch. I designed my quiz in less than 30 minutes and support handled my questions in less than 10 minutes. The best quiz app so far!
The support on this app is AMAZING. Also very intuitive to get to work. I set it up in 10 minutes, and now I am very excited to see if it helps conversions
Found it very easy to know what's hot selling in the market by using this app. just came here to say this is what your store needs.
try it, 100% guaranteed.
I was on a demo call with one of the team members and they walked me through the process of building my first quiz flow and it was easy to understand. Most guided selling apps on Shopify focus on logic jump points and you don't have to do that to get the results you want, which is great for merchants that aren't tech-savvy. The UI of this app is similar to the 2.0 theme builder making it easier to learn than other guided selling apps. There are a few hiccups like you can't change the primary color via entering a HEX code just yet, as the app is in the process of getting a makeover. But BEAM works fast at fixing bugs and updating products so this should be fixed soon. Plus, they have exceeded my expectations in customer service for a free app. They have an in-app chatbox that answers quickly and won't leave you hanging. Plus, the user experience of the rest of the website isn't a stark difference as the theme setting features a variety of Google fonts and allows you to change your background and add media that fit your branding. App Connectivity: 5 Stars
Learnability of App: 5 Stars
Implementation: 5 Stars
Integrations: 5 Stars
Customer Service: 5 Stars
Pricing => beta: 5 Stars This app is in beta and it's a good idea to test it with your store to make some sales and see how this can grow your business, especially if you integrate it with BEAM's AfterSell app. 10/10 would recommend. Update: BEAM has fixed the bugs and now it works beautifully with my Shopify store! After talking to support, the team quickly worked on fixing those bugs; something that other apps don't do. BEAM is responsive to their app user's needs and I respect that.
App definitely help our customers to decide which product they want, and increase our sales. Hopefully everyone enjoys the app as we are :)
Thank you for the review and we are happy to hear that you like the app!
The app user interface is built pretty well but it's severely lacking conditional logic. It means whatever question you add you cannot direct it based on question which makes it pretty useless. For example you cannot ask second question based on the response to first question. ALSO the price is outrageous
UPDATE: We recently launched an update that makes it possible to add advanced conditional logic to your flows. Hopefully this solves the problem you were having when you were creating a flow. Thanks again for the feedback and we will keep improving and adding new features to our app!
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ORIGINAL: Thanks for your review, we appreciate the feedback. We're happy to hear that you love the interface. With regards to conditional logic, this may not be the app that fits your needs right now, however we are currently working on a conditional logic update which should solve that problem.