Pixc: Photo Resize

Scammed out of $0.50.

I've had this app for several years now, and I have absolutely LOVED it - until today. I had 14 new photos to resize, and I selected them all and was charged $0.70 for those 14, as expected - except the app only resized 13, and I was left with one left over. Not thinking I'd be charged again (since I was already charged my fee of resizing 14 and only having 13 resized), I opted to try again on that last one. I was then charged $0.50 for that resize (instead of just $0.05 for the single resize) since, according to their FAQs, the minimum payment amount accepted by their payment gateway is $0.50. It might not be a big deal to most people, but these cents add up. Buyer beware.

Update: I am happy with the customer service provided after my feedback was left. I only wish that getting in touch with the service were easier and that I had to leave less-than-stellar feedback to be helped. If there's a link to contact the app's support team, I didn't find it.

I’ve been using Pixc: Photo Resize recently, and I have to say, it’s an incredibly useful tool, especially for anyone who struggles with image dimensions. Whether you need to resize a single image or process multiple photos at once, it handles everything without a hitch.

The real gem here is the Pay As You Go feature. It’s such a convenient option—no subscriptions or hidden fees, just pay for what you need. This makes it perfect for those of us who may not need to resize photos constantly but want a reliable service when the need arises.

I also had the pleasure of getting help from Emyle, a member of their support team. She was so responsive and helpful in guiding me through the process of using the app. It’s rare to come across customer service that's so friendly and efficient, and Emyle made sure I understood all the features without feeling overwhelmed. Her assistance definitely made my experience smoother.

Initially left a different review and the App contact me right away. I can not believe how Incredibly helpful they were - above and beyond service! It took several days to resolve my issues but they answered every questioned and kept going until my issues were resolved.

I never expected that much assistance from an App. Highly recommend.
Thank you so much!

(original review)

The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.

This app works really well to keep on top of photo resizing. I needed some help with a few photos and had amazing customer support from Jessie and Jen - they were able to help me with my issue and really went above and beyond! I recommend this app to anyone looking for an easy way to manage photo sizing to create a uniform look to their store.

It is not even working.

Refresh, Analyze etc.... nothing but the
same old scan from months ago.

Images that have already been resized
included... from months ago.

New images... no where to be found in
the "analysis"

Worked for a while... but not any longer.

Trash.