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Great review app at a reasonable price. Import features and chat service for assistance with install are seamless.
Hi there! We're thrilled to hear you find Opinew Product Reviews App UGC to be great value for money. We put a lot of effort into streamlining our import features and chat service, so we're glad to hear you found them helpful and seamless. Your kind words are a huge motivation for us to continue working hard to deliver the best review solution for merchants like you. Thanks a lot for the perfect rating! Cherish your continued support!
Best Regards,
The Opinew Team
Great, live chat really helpful :) I tried so many reviews plugins but Opinez is here to save the day. I recommend.
Thank you for your glowing review! We're thrilled to hear that our live chat could provide the help you needed and that Opinew was the reviews plugin solution you were looking for. We sincerely appreciate your recommendation. It’s great customers like you that motivate us to provide top-notch service. Please don't hesitate to reach out if you need any more assistance in the future.
Best regards,
The Opinew Team
Poor communication never worked after I subscribed stay away ... worse review company and definitely do not recommend
Hi - Sorry about your not ideal expierience. We have asked the you to contact our support team via the handy live chat button inside the app, where we are ready to reply usually in 5min, 7 days a week, but you haven't contacted us.
Using the live chat will always ensure quick support service vs email which is not so frequently monitored.
Good news is that are working on integrating the email and chat channel together. We are always working to improve the experience for all our users :)
If you still would like to get some help feel free to get in touch and we'll help right away.
I have only began to use this app for my website. So far so good, very informative. I will update this review when I have used it more.
Thanks for taking the time to share your initial experience with Opinew Product Review App UGC. We're glad to hear that you're finding it informative!
As you continue using the app, we would definitely appreciate any further feedback you may have. It not only helps us improve but also ensures we are meeting your needs in the best possible way.
Remember, if you need any assistance or experience any issues, don't hesitate to reach out to our support team.
Thank you again for your valuable feedback.
Best regards,
The Opinew Team
J'ai utilisé cette application pour mettre des avis sur mes produits et cela est très bien mais le gros problème est lorsqu'on met des nouveaux produits en ligne et on ne les voit pas dans l'application pour mettre des avis et je suis obligée à chaque fois de demander à un conseiller de faire une synchronisation afin d'avoir les nouveaux produits.
Bonjour,
Merci de nous avoir laissé un avis! Nous allons prendre en compte votre remarque pour améliorer Opinew au plus vite.
Très bonne journée à vous,
Cordialement,
Customer Success Team | Opinew
I'm happy with this app because not only does it update the appearance of my comments with a modern look, I can also use the comments I've gotten for my products on other websites. Getting my Amazon reviews over was very easy. And I've already gotten a number of great reviews directly for my web store by using their email reminder + coupon. Very happy to have chosen this one! :)
We're delighted to read your review! We appreciate your positive feedback and are glad to know that our app has helped modernize your comments, and made importing Amazon reviews easy for you. It's fantastic to hear that the email reminder + coupon function has gained you some great reviews on your web store too. Your happiness using our app is our top priority. Thank you for choosing Opinew! We look forward to continuing to support your business.
Best regards,
The Opinew Team
It's me again. Still very satisfied with the support using this app. Engineers are fast and smart and friendly.
Hi,
On behalf of all the team, thank you so much for leaving us such an amazing review!
We are delighted to hear you are satisfied with our service :)
We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!
Customer Success Team | Opinew
lol also leaving for benefits thanks guys now i have to write 100 characters so here we are.. almost there.. got it.
Thanks for the 4-star rating! We are glad that you're finding benefits from our Opinew Product Reviews App UGC. Your cheeky tone made us smile! However, we are unsure if there might be some aspects of the app that you think could use improvement since the rating isn't a perfect five. We would appreciate if you could share more details or connect with our support team to let us know how we can enhance your experience. Your feedback always helps us to keep improving.
All the best,
The Opinew Team
It's great that it gives you a free trial until 30 sales. Thanks for thinking about businesses that have to start up :)
Hi there! We're so glad to hear that you find our free trial until 30 sales helpful – we understand startups and we have designed our pricing to be as friendly as possible. Your acknowledgment truly makes our day. We want to assist in making your journey as smooth as possible. Remember, we’re always here if you need any help. Thank you for this amazing 5-star review. We truly appreciate it.
Best wishes,
The Opinew Team
Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.
Hello, thank you for taking the time to share your experience. We understand that setting up can feel a bit complex initially and we're glad to know our customer service team has been of help.
If you're still finding it challenging, please don't hesitate to keep reaching out to our support team. They're more than happy to ensure the setup process becomes as smooth and as effortless as possible for you.
We truly appreciate your feedback, as it helps us to improve our user experience. Thank you once again and we look forward to supporting you throughout your journey with us.
From the Opinew team.