Opinew Recenze Produktů UGC
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (1 726)
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Brand new to the app but the initial setup process was very intuitive. I like it when there isn't too much technical knowledge required.
Thanks for your review! We're really glad to hear that you found the initial setup process for Opinew Product Reviews App UGC to be intuitive and not overly technical. That's exactly what we strive for! We hope you continue to enjoy using our app. Please don't hesitate to reach out if you have any questions or need further assistance. Your feedback contributes greatly in making our app easier to use.
Best,
The Opinew Team
App very well made and excellent support!
Thank you so much for your 5-star review! We're thrilled to hear that you're finding the Opinew app well-made and our support excellent! Your positive experience truly means a lot to our team. If there are any more features or services you'd like to see, or any feedback you'd like to share, we're all ears! Thanks again for choosing Opinew, your support inspires us to make our app even greater.
Best regards,
The Opinew Team
app worked very well and if you ever have any questions customer support is fast to help you out! highly recommend.
We're thrilled to hear you found our app useful and our customer support team helpful! We aim for swift and efficient support, so it's great to know we hit the mark for you. Thanks so much for the positive feedback and your high recommendation, your support truly goes a long way for the Opinew team.
C'est de loin la meilleur application d'avis que j'ai pu tester. Un gain de temps inimaginable et de très beaux designs
Merci beaucoup pour votre retour positif et la note de 5 étoiles ! Nous sommes ravis de savoir que vous trouviez notre application de critiques de produits utile et que vous appréciez nos designs. Vos commentaires nous aident à nous améliorer et à offrir la meilleure expérience possible à nos utilisateurs. Merci encore pour votre soutien !
Cordialement,
L'équipe Opinew
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
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This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.
Very good support.
He also patiently answered all my questions.
I highly recommend it, especially for those just starting in business.
We're thrilled to hear that you had a great experience with our support team and that we could answer all your questions! It's fantastic to know you'd recommend our Opinew Product Reviews App UGC, particularly for individuals just starting in business. Your support and feedback play a crucial role in our ongoing growth and improvement. Thanks for taking the time to share your positive feedback. If you have more questions or need further assistance in the future, please don't hesitate to reach out to us again.
Best Wishes,
The Opinew Team
I used this APP for a few Months. It gives you useful insights but no bites. The reviews were very basic and not as informative as I hoped. My Store traffic is very slow at this point and I am trying to save until traffic picks up.
Hi there,
Thanks for rating us with 4 stars and for sharing your experience. We're delighted to hear that you find Opinew's insights useful.
We understand that the basic nature of reviews may not have met your expectations. Our team is continuously seeking improvements to make the app more informative and user-centric. We highly value your feedback on this matter.
If you have any specific features or improvements in mind, we kindly encourage you to get in touch with our support team. Your input really affects the development and evolution of our app.
We hope your store traffic picks up soon, and we're here to assist you when you're ready to try Opinew again.
Best Regards,
The Opinew Team
Very helpful customer service, they reply within minutes and they do everything they can to provide help.
We’re thrilled to hear about your positive experience with our customer service, and are glad our team could assist you promptly and efficiently. Your feedback serves as a great encouragement to maintain the quality of support we're committed to offer. If you require further assistance, don't hesitate to reach out. Thank you for taking the time to leave us this wonderful review.
Best wishes,
The Opinew Team
Hautement recommandé! Opinew est une excellente application de révision.
Je suis complètement novice en programmation et j'ai demandé de l'aide.
Bonjour,
Merci beaucoup de nous avoir laissé un avis 5⭐️!
Nous sommes ravis de savoir que vous êtes satisfaits avec Opinew.
Très bonne journée à vous,
Cordialement,
Customer Success Team | Opinew
я его отключил и удалил - но он по прежнему пытается снять с меня денег!!!! ох не красиво !!!! это неправильно
Если мы взяли с вас плату, пожалуйста, дайте мне знать. Мы можем обработать возврат с Shopify. Не проблема вообще :) Мы никогда не пытаемся обвинить вас незаконно.
English: Merchant says we tried to charge them after uninstallation. Must have been some misunderstanding. If that happened we're happy to process a refund of course :)