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The customer service is awesome: fair and responsive. The widget loads immediately into your shopify site without any difficulites and is easy to use. Also, the widget doesn't slow down the site. The only problem is that you can't import reviews with videos, but that's due to the fact that Amazon has put protection on their site to protect their content. It has nothing to do with Opinew.
I used this app last year and it was great. The only reason I decided to uninstall was because at the time I didn't have many customers. Today I noticed some code was left from the app and got in touch with their support team. They attended me immediately, and even though I am not their client anymore tried to solve the problem within minutes. Amazing customer support, if one day I decide to start collecting reviews again it will be with Opinew
Great app, allows me to import my Amazon reviews easily into Shopify, the support was great even on the free plan!
One of the best reviews app, it is so easy to use and the reviews displaying on my product page looks so good.
My experience with Opinew has been amazing so far! Paul took the time to explain the features of each plan and made sure that all of my requirements were met. We then had a couple of sessions where he taught me how to import my reviews from Amazon, set up a review collection flow and push my reviews to my Google Shopping campaigns. Customisation requests were never too much trouble for them and everyone has been so friendly and helpful. The store is looking great and the reviews even got translated to Dutch for me! 10/10, thank you!
The app is great, it helps us add authenticity to the product. It would be better if more comments could be synced for free.
Tried a lot of apps for review import but this worked the best. Great app even in free plan
While trying to Import my reviews on to my page I ran into some problems and reached out through their chat system, within Minutes their customer service jumped right on it! some of this stuff is not my expertise so I still couldn't figure it out so they said "let me work on it for a minute and get right back with you" and with in 15 minutes not only did they create an Excel spread sheet specifically for made for me but they even imported it on behalf! I wish everywhere I went had their level of customer service.
10 Stars for this App and their folk taking care of it, couldn't recommend it enough!
Great App, great support team. Free plan has pretty much whatever I needed, highly recommend
Thank you for your excellent support and for creating such a fantastic app!