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leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.
To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.
You need to uninstall Opinew from our app menu to remove the code.
My website is full of garbled characters now and I don't know what to do, fReally rubbish app，0 star
We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"
We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.
Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?
Thanks,
Customer Success Team | Opinew
they do not offer a free package as stated - wasted time installing the whole widget to find out they charge a monthly fee - misleading
EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)
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Hi - apologies for the confusion. If you read the label it states that Opinew is "Free to install. Additional Charges may apply".
Our pricing is different for each Shop, based on the usage of the app which you can check in opinew.com/pricing
That's why we can't put the prices because Shopify doesn't allow for dynamic pricing like we have and we found the current description to reflect the pricing best.
We will of course adjust in the future if Shopify allows for placing dynamic pricing in the plans section.
Team Opinew
Get these empty stars out of my theme immediately Even if you uninstall it you get those empty stars permanently in your theme Do NOT install
Hi - Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now. It's drives us crazy too!
SOLUTION: Here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
no me gusto que se tuviera que pagar por el servicio la desintale pero espero que no me ocasione ningun problema a futuro
EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)
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Hi - we understand you might be dissatisfied but we find your review unfair - you haven't even used our software but rated it 1 star simply because it's a paid app. You did not even try the 14 day free trial.
Hola, entendemos que puede que no esté satisfecho, pero consideramos que su opinión es injusta; ni siquiera ha utilizado nuestro software, pero lo calificó con una estrella simplemente porque es una aplicación de pago. Ni siquiera probaste la prueba gratuita de 14 días. Me gustaría pedirle que elimine esta revisión injusta que perjudica nuestro negocio.