Opinew Recenze Produktů UGC
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The app is great to start off with. While it allows import of reviews, sending customer feedback requests, and customization display of reviews, it does have some glitches. And I think their 'Settings UI' (not the widget itself) could use some improvements. So, naturally I have forward that feedback to Opinew. I must say that in addition to a great product, the customer service is just amazing. Tomasz has been reading all my emails/messages and has been responding within an hour. Also, he has fixed EVERY SINGLE ISSUE I brought up to him. While their UI could use some work, I believe they deserve a 5 star for great service. They are working on making such improvement and more design/themes for review cards end of this year. I'm looking forward to it!
Thank you for taking the time to share your detailed feedback. We are thrilled to hear that you appreciate the core functionalities of our app and our customer service, especially your experience with Tomasz - we'll forward your praises to him!
We completely understand your concerns about the 'Settings UI'. Our team takes user feedback seriously and we're actively working on enhancing that aspect. You'll be pleased to know that improvements and additional design themes for review cards are a part of our roadmap for this year.
Your suggestions and experience play a critical role in our continuous effort to improve our products. We are looking forward to delivering the enhancements you're excited about and we're confident they will make your experience even better.
Thank you once again for your 5-star review. It fuels our motivation to keep delivering great service.
Best Regards,
The Opinew Team
Quick response and support. Straight to the point. Has its best interest in the customer. Their team is working on upgrading the app.
Hi there!
We appreciate your kind words. It's heartening to know that you value our dedication to putting our customers first and our prompt responses to your queries. We are indeed relentlessly working on enhancing the capabilities of our app to provide you an even better experience.
Your feedback helps us maintain the highest standards of service and ensures that our clients' needs are met efficiently. Once again, thank you for taking the time to share your experience.
Best wishes,
The Opinew Team
Excellent customer service. They helped me very diligently with the situation I had with my online store.
We're thrilled to hear that you found our customer service excellent! Our team always strives to assist our customers best in navigating issues with their online stores. If you encounter any more bumps along the way, don't hesitate to reach out to us again. Your feedback keeps us motivated to deliver top-notch service.
Thanks again for the 5-star review!
Best,
The Opinew Team
Great app! Really helped with making my website look and feel professional. Definitely would recommend
Hello! We're thrilled to hear that you found our Opinew Product Reviews App UGC helpful and effective in enhancing the look and feel of your website. Recommendations like yours truly light up our day. We're glad we could contribute to your professionalism. If there's anything we can do to make your experience even better, do let us know. Thanks for your time and this fantastic 5-star review! It means the world to us.
Cheers,
Opinew Team
awesome app, i use it for all of my businesses. Tomasz is also a great support whenever you would need help on something custom with the app.
Thank you for your wonderful feedback! We are elated to know that Opinew is making a difference in your businesses - that's exactly what we aim for. We will be sure to pass along your kind words to Tomasz, he'll be thrilled to hear that his assistance was impactful. Your positive experience means the world to us. If you ever need help or have any other suggestions for us, feel free to reach out. Thanks once again for using Opinew.
Best,
The Opinew team
This is the best reviews app I have found! Super easy to import to Oberlo. They also have AMAZING AND SUPER RESPONSIVE support team to help out!
We're thrilled to hear that you find Opinew to be the best reviews app and that our importing feature is making things easier for you. It's also wonderful to learn that our support team has been able to assist you efficiently. We aim to provide the best service that we can. Your high praise makes a big difference to us. Thank you for taking the time to leave us such a positive review.
Best regards,
The Opinew Team
Great review app at a reasonable price. Import features and chat service for assistance with install are seamless.
Hi there! We're thrilled to hear you find Opinew Product Reviews App UGC to be great value for money. We put a lot of effort into streamlining our import features and chat service, so we're glad to hear you found them helpful and seamless. Your kind words are a huge motivation for us to continue working hard to deliver the best review solution for merchants like you. Thanks a lot for the perfect rating! Cherish your continued support!
Best Regards,
The Opinew Team
Great, live chat really helpful :) I tried so many reviews plugins but Opinez is here to save the day. I recommend.
Thank you for your glowing review! We're thrilled to hear that our live chat could provide the help you needed and that Opinew was the reviews plugin solution you were looking for. We sincerely appreciate your recommendation. It’s great customers like you that motivate us to provide top-notch service. Please don't hesitate to reach out if you need any more assistance in the future.
Best regards,
The Opinew Team
Since I switch to Opinew I haven't regret it once, it's worth the money, the customer service is spot on, always available when I have unanswered questions & the turnaround time is very quick. I love it here
Thank you for your glowing review! We're thrilled to hear that you're satisfied with your switch to Opinew, appreciating our quick customer service and finding value for your money. We love having you with us too!
Your positive words about our support team and services really mean a lot to us. It's great to know that we're meeting your expectations and assisting you promptly whenever you need help.
Thank you once again for sharing your experience. Your feedback plays a vital role in our ongoing mission to provide top-notch service.
Best wishes,
The Opinew Team
Was great then unfortunately became very hard to use.
We're thrilled to hear that you're finding our app easy to use and that you had a positive experience with our support team, notably Vatsal. We pride ourselves on our prompt response and we're glad that it's making a difference for you. Your kind words motivate us to continue to provide great service. Should you need any more help in the future, we’re here for you. Your feedback is fundamental to our hard work and dedication.
Best wishes,
The Opinew Team