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The app looks professional and soooo ez to use. The customer service is excellent. I switched themes and it stopped working so I contacted Daniel and he go it up and running in a matter of minutes. No work from my end.
Hello,
We're thrilled to hear that you've found our app easy to use and professional-looking. Your kind words about our customer service truly warm our hearts. We're always here to help, as we want the user experience to be as smooth as possible.
Since you mentioned a small glitch you encountered when switching themes, we're sorry for the inconvenience that might have caused. It's great to hear, however, that Daniel was able to help you get things up and running quickly. We pride ourselves on our responsive support team.
Once again, thank you so much for your feedback, it helps us strive to continuously provide a great experience for our users.
Best wishes,
The Opinew Team
Very happy with this app so far. We were able to transfer our ebay and amazon reviews over to our website, and have gotten many new customer reviews since we signed up. Affordable too!
We're thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and found it affordable. It's great to know that it's helping you to transfer your eBay and Amazon reviews seamlessly to your website, and attracting new customer reviews as well. Your positive feedback means a lot to us. Thank you for taking the time out to share your experience.
We'd just like to highlight how valuable your thoughts and experiences with our app are to us. Keep them coming!
Best regards,
The Opinew Team
hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review
Hi there,
Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.
If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.
Best wishes,
The Opinew Team
The app is great in common BUT: there is serious detail without attention: numbers (pages of review) below doesnt change color no matter what and by default they are white, so if your website runs on white background color you will not be able to see numbers of pages. But if you run around with your mouse you gonna see how arrow changes for hand which shows you that there is actually more pages. Fix it guys, otherwise it is senceless to post more than 1 page of review, nobody will see that. Thanks.
P.S. Somehow changed color but did not any actions...
Thanks for pointing this out - this is actually due to your theme having HTML styled white. So our app naturally took those styles to match your theme :D You should have gotten in touch with us via live chat! We'd change it in 5min - as a matter of fact we've already done that. Have a look. I'd appreciate if you could adjust the review, given our prompt response :)
They respond quickly and get issues resolved quickly.
It makes reviews look better and more legitimate.
Hi there,
We are glad you are happy with Opinew and we appreciate your feedback.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Customer Success Team | Opinew
This app is great, easy to use and have a great support team.
Hi there,
We're so glad to hear that you're finding our app easy to use and that you've appreciated the support from our team. It's always encouraging to hear kind words like these. Your feedback keeps us motivated to continue improving our service.
Thanks for your 5-star review. We'll keep doing our best to provide you with great service.
Best,
The Opinew Team
Je les ai contacté pour l'application car j'avais des questions et ils ont été au top ils ont su répondre à mes attentes . Je suis satisfaite merci
Nous vous remercions d'avoir pris le temps de nous écrire cette critique positive, nous apprécions vraiment. Nous sommes ravis de savoir que notre équipe a su répondre à vos questions et à vos attentes. Votre satisfaction est notre priorité. Votre retour est très important pour nous car il nous aide à continuer à fournir un excellent service. Encore merci pour votre retour et pour avoir choisi Opinew.
Cordialement, L'équipe Opinew.
1st) Opinew takes the cake. Let's go ahead and agree that the 2 or 3 other popular ones are fine too, most of the time.
But what happens when you need support on a Sunday afternoon, you have thousands of dollars worth of Facebook ads flooding your product pages and uh oh, you notice something isn't right.
But the traffic is coming regardless.
Well, this isn't some kinda what-if scenario. This is taking place right now, and because when contacting support, I QUICKLY got a response, found out the situation, and everything is great. Not to mention without asking, I was kept up to date as everything was being resolved.
That my fellow Shopify store owners are called CUSTOMER SERVICE! Without a doubt recommended to all Shopify stores.
You will be glad you did if, by chance, you end up in a situation that had the potential to cost thousands of dollars but because of Opinew's professionalism, my cash register is still making noise!
Hey, thank you for this phenomenal review! We're thrilled that we could step in when you needed us the most, and your glowing comments about our support team's fast response truly made our day. It's fantastic to hear that we've been able to make a crucial difference during such a high stakes moment for you.
Your scenario just highlights the importance we place on excellent and speedy customer service. We're here for you 24/7 and are always ready to act fast to ensure smooth operation for your business.
Being recommended by a fellow Shopify store owner is the highest praise we can receive. We're absolutely thrilled to know that we're doing things right and making noise for you!
Thanks again for choosing Opinew, and for sharing your experience with us and other store owners. Your support truly means the world to us.
Best wishes,
The Opinew Team
Talk about going above and beyond! I reached out to Tomas with a simple question and he took it upon himself to help me with an issue that had me at a loss. Super friendly, responsive, and on top of it his solution will save us money!
Hi there,
Wow! We're absolutely thrilled to hear about your positive experience with us. We believe in delivering top-notch service and it's great to know Tomas met that mark with you. We'll be sure to pass your compliments onto him. It's great to hear that the solutions our team provided not only resolved your issue but also helped you save money.
We appreciate your kind words, and we’re here to help you anytime. Thanks for choosing the Opinew Product Reviews App UGC and taking the time to leave us this magnificent 5-star review. Remember, your feedback always helps us grow.
Best wishes,
The Opinew Team
Customer support was quick and efficient in getting it up in my store.
nice support, They were very fast and helped me get what I wanted.
Hello,
Thank you for your wonderful review! We're thrilled to hear that you found our customer support team to be fast and efficient. At Opinew, we place a high value on ensuring that our customers are able to get their needs met swiftly and efficiently.
Your positive feedback inspires us to continue delivering great service. If there's ever anything more we can assist you with, please don’t hesitate to get back in touch.
Thanks again for sharing your experience. Your feedback is essential to us.
Best,
The Opinew Team