Opinew Ürün İnceleme UGC

Opinew Ürün İnceleme UGC

Değerlendirmeler (1.720)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %93 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
16 Şubat 2020

Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.

GR8BYTES
İrlanda
Uygulamayı kullanma süresi:Yaklaşık 24 saat
Opinew yanıt 8 Aralık 2023

Hi there,

We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature.

Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service.

Remember, your feedback plays a key role in our improvement efforts.

Best regards,
The Opinew Team

28 Ağustos 2021

Great functional app, great support and easy to set up. Well, what's not to love about it! Thanks Opinew.

OS Meatshop
Belçika
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 6 Aralık 2023

We're thrilled to hear you're loving our Opinew Product Reviews App UGC. Your words absolutely made our day. It's great to know you found our app functional, easy to set up, and our support helpful. We always strive to deliver the best for our users. Please continue to enjoy using our app and don't hesitate to share more feedback anytime. We're always here to assist you. Thanks a lot for your 5-star rating!

Best wishes,
Opinew Team

27 Ekim 2022

very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.

Lavelo Bikes
Çin
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 5 Aralık 2023

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.

If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.

Best wishes,
The Opinew Team

11 Ekim 2019

I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.

Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.

Men's Mercantile
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
Opinew yanıt 11 Ekim 2019

Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.

Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.

Opinew

19 Ağustos 2020

amazing app.

Freestyle Foot Wear
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 6 Aralık 2023

We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.

Best Wishes,
Opinew Team

19 Kasım 2020

Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.

Onebttl
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 6 Aralık 2023

Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.

Best Regards,
The Opinew Team

29 Ekim 2022

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Vallerta
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 5 Aralık 2023

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.

- The Opinew Team

10 Mart 2020

I like the ease of setup, haven't had a chance to use it yet, but so far so good. I will be adding some Amazon reviews for the product I just added to my store.

Shop at Sues
Kanada
Uygulamayı kullanma süresi:Yaklaşık 21 saat
Opinew yanıt 8 Aralık 2023

Hello, we truly appreciate you taking out the time to leave us this review. It's wonderful to hear that you found our setup easy to follow. Reviews like yours reassure us that we are heading in the right direction.

We're looking forward to hearing about your experience once you start using our app fully, particularly with the Amazon reviews feature. Please do not hesitate to reach out to our support team if you face any hiccups. We're here to help at every step.

Your feedback helps us to continuously improve, and we look forward to serving your business needs even better with our Opinew Product Reviews App.

From the Opinew team.

24 Mayıs 2023

It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.

Majesty
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Opinew yanıt 30 Mayıs 2023

Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.

Best wishes,
- Opinew Customer Success Team

26 Ağustos 2022

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
Hollanda
Uygulamayı kullanma süresi:44 dakika
Opinew yanıt 5 Aralık 2023

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team