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By far the best support team I have worked with...and I don't just mean in the world on "reviews" - I mean in every aspect of my business.
Hi,
Thank you for your positive review of our support team. We are delighted to hear that you have had a great experience with our team and that you consider us to be the best you have worked with. We take pride in providing excellent support to our customers and are glad that it has had a positive impact on your business.
Have a lovely day,
Opinew team
Customer service is on deck ready to help! The great response last time I got stuck. I also really like the integration process its really simple incase you're not good with HTML
Hi,
Thanks for sharing your experience with us and our support team members!
Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service.
Feel free to drop us a message via the Live Chat button if you need any help.
Have a wonderful day!
Customer Success Team | Opinew
Works great to import from 3rd parties like Amazon and support is there to help if you need them! Thanks Opinew
Hi there,
Thank you so much for taking the time to leave us a 5-star rating and for your kind words about our app and support team! We strive to provide efficient import solutions and offer supportive assistance. We're really glad that you found our service helpful!
Please continue to reach out whenever you need us, we're here to help! Your feedback is instrumental to our continuous improvement.
Warm regards,
The Opinew Team.
These guys are very helpful to someone is computer illiterate Lots of issues getting my stores online line Opinew has been nothing but helpful, especially Tomasz !!!!
Updated my website with a new theme within 5 mins
excellent service
We're absolutely thrilled to hear that our team, especially Tomasz, has been able to assist you in navigating the process. Your experience is exactly what we strive for at Opinew. Your feedback is encouraging to us, as we're committed to assisting all our users, no matter their computer literacy level. Thank you for leaving us a full five-star review; we appreciate it immensely. Remember, we're here for you whenever you need help!
Best regards,
The Opinew Team
Great customer support. theyre able to customize or add the review widget wherever you want them to be it the homepage or product page
Thank you for the wonderful review! We're delighted to hear that our customer support has been helpful and that you're satisfied with our customizability options for the review widget. Your kind words motivate us to continue to provide excellent service. If you have further needs or requests, don't hesitate to let us know!
We highly value your feedback as it helps us improve and serve you better.
Best Regards,
The Opinew Team
My store is long one, But in Short I could not be happier today - now that I have a product reveiw system that works - and works well!!!
I was with Yotpo on bigcommerce platform - and all was well, Until we where forced to move off the BC platform (Due to Payment gateways) and bad mistake for By BC for South African E-commerce sites, We migrated to Shopify, After much Ado Yotpo was unable to migrate the review file with over 1400 reveiws they sent me the file. I searched fo a suitable app at an afordable price. I tried several and all i tried had short comings. Until I tried Opinnew - I found the service from Tomasz and installation that even over the weekend, he did - took the file and uploaded it formated and uploaded it beyond perfect or excellent. I have a system thte really works well! Thanks Tomasz.
We are overjoyed to hear about your positive experience with Opinew! Our team strives to deliver top-notch service, and it's invigorating to know Tomasz achieved this, providing you with seamless migration and installation services even over the weekend.
Your detailed feedback on your journey from various platforms to ours is much appreciated. It reflects the dedication we put into maintaining a high-quality, affordable, and efficient product review system that meets our clients’ needs. Thanks for acknowledging it.
Your satisfaction and success are very important to us. Please do get in touch if you need further assistance or have more feedback. Appreciating your choice to work with Opinew,
The Opinew Team.
Great app and wonderful tech support...especially when we need extra help, they were willing to help us right away. Love the automation tools as well. works, thanks!
Hi there,
Thank you for your fantastic 5-star review. It brings us great joy to hear that Opinew has served you well and our support team was there when you needed them. We put a lot of effort into ensuring a smooth user experience, so your positive words mean a lot.
Great to know that you're finding the automation tools to be helpful. Your satisfaction with our app is our biggest reward. We're here to continue providing excellent services.
Your feedback fuels our commitment to work harder. Thanks once again for taking the time to share your experience.
Best,
The Opinew Team
ITS GREAT :) really looks great and functions well :) perfect - customers can leave images with there reviews and its easy to use and set up
Hi there, your wonderful feedback made our day! We're pleased to hear that you're finding Opinew Product Reviews App easy to use and set up. Your observation about image attachments in reviews reflects a feature we're particularly proud of.
Your support is crucial to us and your positive words reaffirm our commitment to providing a seamless experience for our users. Thank you once again for your 5-star rating and for sharing your experience with others.
Best wishes,
The Opinew Team
This app is very easy to use and the customer support staff is very responsive and very helpful. I've already generated an 5k in sales so far from this review app!
Hi,
We really appreciate you taking the time to share your experience with us! It's awesome to hear that our product has made such a positive impact on your business.
We hope your reviews will continue to increase your sales and conversions 🚀
Have a lovely day!
Customer Success Team | Opinew
Great app, easy to use, excellent support. Would recommend. Tried another one, but Opinew was way more user friendly.
UPDATE: no longer recommended. Carousel didn't work and developers are not able to solve it or don't think it's important. I no longer want to pay $70 per month.
UPDATE 2: after changing my review to 1 star, they put in all the work to fix the app for me. A bit sad it has to go this way, but it's working well now.
Hi, thanks for updating your review and sharing your entire journey. We are sorry for the hiccups you encountered with the carousel feature. Your experience was by no means standard and we wholeheartedly regret the inconvenience caused. We aim for seamless interactions, but it seems we fell short this time.
We appreciate your patience and assure you that we value all feedback to improve our app and service. It’s uplifting to learn that the issue was finally resolved and you're satisfied with the app's performance. However, we understand that the process to resolve this was not ideal.
Thank you for highlighting this issue for us and bringing it to our attention. It indeed helps us scrutinize and enhance our issue resolution process. Your feedback plays a significant role in this.
If any other query or concern arises, please feel free to reach out. We're here to provide our best support.
Best wishes,
The Opinew Team