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Absolutely wonderful team. Unfortunately, the App is very buggy, too many issues appear all the time. The support was great and tried to help all the time, but this doesn't resolve the faulty and buggy App issues. Very sad.. Not recommended for professional use.
Al desinstalar la app dejó un link roto en mi panel de productos y no se puede quitar.
No hay manera de comunicarse con el soporte para ayuda.
Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
Good support, open for new ideas and features. App is stable and fast, fits our needs.
Update: 23.01.2025 - Unfortunately the App is not really stable and still has many bugs. The support is great and really trying to resolve issues, but one step forward, two steps back... The App might be good in future, but currently I can't recommend it.
I was trying to get the app to work with my new theme and their support team worked quickly to get it working perfectly. Great support and app!
Hi there! We're delighted to hear that you recommend our Opinew Product Reviews App UGC. It's great that our solution fits your needs so well. We are also thrilled to hear that our team could quickly resolve the issue you encountered with your theme. Your positive feedback truly motivates us to keep up our hard work. We truly appreciate your 5-star review, as it helps us know we're on the right track with our service. Thanks for taking the time to share your experience!
Best Regards,
The Opinew Team
Suport is great. There are a couple things wrong with the app however. When importing reviews it often imports a lot of ratings but not many reviews, yet the quota is still being used. So you set 50 reviews to import but you might only get 13 along with 50 ratings. Yet the 50 ratings and reviews are being deducted from your quota.
great and quick customer service and great app for displaying reviews from amazon!
Excellent reviews app with Q&A.
I would love to see more options in the design UI.
10/10 The app is flawless with many customizable features.
I mainly wanted this app to import our Amazon reviews. They imported fine, but I had a problem publishing them to the pages. I used their chat support and Vatsal fixed the problem for me very quickly. Very happy. Thanks Vatsal.
Probably the best reviews app out there.
Paul and the support team are so quick to help. The app looks great with plenty of styles to choose from.
I managed to migrate over from Yotpo within 15 minutes, was as simple as uploading a CSV!
