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Great customer service! A nice free trial to get started. Would love to see the smart review function on a lower priced tier as an add on.
Hi there! Thanks for taking the time to leave us a review. We're thrilled to hear that you've found our customer service great and that you're enjoying our free trial. Your feedback about including the smart review function on a lower-priced tier is much appreciated and will definitely be taken into consideration. At Opinew, we value our customers' thoughts and we believe that their feedback helps us create an even better experience.
Thanks again for sharing your thoughts.
Best regards,
The Opinew Team
I thoroughly recommend this app! The simplicity is super impressive and they have outstanding customer service. This app has better features than other similar apps, and the developers thought of everything needed to help sales. They are also very responsive and helped us get the most out of the app. We have noticed that customers are reading through the reviews and this has helped boost our sales,
Hi,
Thank you so much for this amazing review! We're delighted to hear you are already seeing the benefits of using Opinew.
Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.
Have a great day!
Customer Success Team | Opinew
Hands down the best review app on the market. You can customize the settings to your specific needs, import reviews from not just alixpress but also amazon which helps a lot and it overall has a nice, clean look that customers enjoy
We're absolutely thrilled to hear that you find Opinew to be the best review app on the market! We're glad that our customization options and review import feature from multiple platforms are fitting your specific needs nicely. Thank you for pointing out the clean look that customers enjoy, we are always aiming to deliver a seamless user experience. Your feedback reaffirms the work we put into our app, so thanks much for that. We look forward to continuing providing you with great service.
Best,
The Opinew Team
very good
I am just having troubles with the badge icon (the stars) it appears to me as a square not as a star, any help ?
Update: I was guided on how to fix the issue and it wasn't an Opinew problem. It was a conflict with another app that overrides the fonts. So keep in mind to carefully adjust the fonts configurations.
Hi there,
We're thrilled to hear that you think our app is "very good" - thank you! We noticed that you were having an issue with the badge icon appearing as a square rather than a star. However, we're glad to see that you were able to identify the issue and resolve it.
It can occasionally occur that certain apps interfere with each other, so attention to detail in your configurations is necessary, as you pointed out wisely in your updated review. For future reference, you can also reach out to our support team if you experience any issues; we're always here to help!
Again, a big thanks for your input - your observations help us maintain the quality of our app for everyone.
Best wishes,
The Opinew Team
It's very useful. Guys are very kind they helped me out with everything even with editing the review code for product which i deleted because i thought i dont need it anymore i know i am silly, but hey, thats why we have experts to handle all of this. I recommend it to everyone. Very professional staff and app is working perfect. Thank You for help! :)
We're thrilled to hear you find our Opinew Product Reviews App useful, and that our support team could assist you with all your needs. We believe in providing both a high-quality app and professional, friendly support. Your acknowledgment of this makes our day! Thanks for recommending us and taking the time to share your experience. We appreciate it greatly. You're not silly at all, everyone can make mistakes and that's why we're here to help!
Keep exploring and enjoy using our app. Your feedback is super important to us.
Best Wishes,
The Opinew Team
Used this App on my Shopify Store. Works smoothly and it has great support. following a minor issue with my image sizing within 5 mins I had contacted them and had it resolved. I will continue to use this app again in the future.
We're thrilled to hear about your positive experience with the Opinew Product Reviews App UGC! It's great to hear that it's working smoothly on your Shopify store and that you found our support team helpful and responsive. Your encouraging words are what helps us strive for an even better service. We're here for you anytime you encounter any issues or need assistance.
We're also delighted to know that you plan to continue using our app in the future. We look forward to serving you again.
Your feedback is essential in helping us understand what we're doing right. Thanks once again for choosing Opinew.
Best wishes,
The Opinew Team
Always a fan of using this than Loox, I love getting real feedbacks from Amazon. Images are clear, feedbacks are authentic. I will use this forever. Hope there's a lifetime FREE Plan please....
We're thrilled to hear that you're a fan of Opinew Product Reviews UGC, and so appreciative of your 5-star rating! Your acknowledgment of the clarity of our images and the authenticity of our feedback means a lot to us. Your love for the Amazon feedback feature is also delightful.
About the lifetime free plan, we will certainly forward your suggestion to the relevant team for their consideration. We always strive to provide the best possible value to our users, and client suggestions like yours are instrumental in enhancements.
Your ongoing support is invaluable. Looking forward to accompanying you in your future business endeavors.
Best wishes,
The Opinew Team
I like the app because It creates a trusted online environment for my shoppers. The customer service, chat is attentive and helpful.
Hello,
We're so glad to hear that you're enjoying our app and finding it helpful in creating a trusted environment for your shoppers. We strive to make sure our customer service is always on point and attentive to your needs, so it's wonderful to read such positive remarks about our support team.
Your feedback gives us motivation to continue improving and providing the best possible experience for our users. If you have any additional comments or suggestions, please feel free to share them with us. We’re just a message away and would be more than happy to help.
Thanks for choosing Opinew.
Best,
The Opinew team
I can chat with a Romana and get fast help with my questions.
Opinew customer service has been very responsive! Thank you very much!
Hi there,
We are thrilled to hear about your positive experience with our customer service and our wonderful team member Romana! It's our goal to always be there when you need us and provide prompt assistance. So, your comments let us know we're on the right track.
Thank you so much for your 5-star review. We greatly appreciate it and value your feedback.
Best wishes,
The Opinew Team
Easy to use with our Amazon store and superb customer service. Great for creating trust with customers.
Thank you for the fantastic review! We’re delighted to hear that you've had a positive experience using our Opinew Product Reviews App and found our customer service commendable. We put a lot of effort into making our app user-friendly, especially for businesses that operate on multiple platforms like Amazon. It's great to know that you found it easy to use and effective for boosting customer trust. Your feedback serves as a great encouragement to our team. Thanks again for taking the time to share your experience with us and the community. - The Opinew Team