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This app has been great. It has proved it works several times. I like knowing my photos and products are safer on the internet. It is really nice to be able to block certain countries as well. I reached out to customer service for some information, and they were quick to respond and very nice. I would recommend this app!
All of a sudden I cannot access my own website, not on the computer nor my phone, it is telling me to whitelist Cybarmor.io
What is going on, you are costing me valuable revenue and new people are trying to access my site because of new additions, why am I suddenly having this happen? I need this corrected NOW
You have enabled tracking protection and it disabled your visit based on your browser tracking settings.
Please contact us and we can assist you disable that feature.
our web site is not accessible from iPhone users over a week. Having hard time to get support, over the week. even shopify trying to reach them but nobody respond yet. I dont recommend this app, they are not responsible thats why I had to install this app to leave feedback(you cant leave feedback after 45 days from the installation). Hopefully they respond this time.
According to our records, we have not received any inquiries from your store. All queries are responded to within 24 hours by our team.
Kindly contact us using the support link on the App store page and we will respond and help you with the problem you are having.
I'm using this app in my 3rd store and I'm always happy with it. For just $1 monthly my content is protected. What more could you want? Today the app was down, so it caused some issues, but now it works again and their support responded in a few hours with helpful information. I can only recommend it.
Please whitelist photolock.io domain from Tracking Protection to view our site.
It crashing my website last hours??? No response or help
I lost money today due to photolock.
if you have same problem go and delete from theme.liquid. {% include 'photolock' %}
You have Browser tracking detection enabled in your Photolock settings. It is not a crash or an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after.
You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.
De momento contenta. Hoy comencé a usarlo y tuve atención al instante, resolviendo mi consulta con eficacia. Gracias
I think this is a great feature especially if you are an artist, photographer or displaying original designs.
I reached out to customer support over the weekend about an issue I was having and they were quick to respond and even offered to take care of the problem for me instead of just sending me to a bunch of links and articles. The issue was resolved and I’m happy :)
Works great, the cheapest plan protects your visual and text content perfectly. I'm very happy with it.
The Photolock team went above & beyond helping me with their app!!! Ugurcan offered me helpful advice concerning my website in regards to the scraping I’ve been experiencing. He recommended adding a firewall & also offered suggestions on some privacy & malware plugins. I appreciate that he took the time to help me & offer his advice, especially since it went beyond their app.
I’ve had the app installed about a month now. The team responded right away to help me add the watermark. I initially had an issue with my theme not displaying the watermark consistently & Photolock quickly made some adjustments to my theme.
Thanks Photolock!