Yanet: Pickup Delivery Date
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Noone has reached out since 3/4 days after the query has been raised. My customers date and time of requirement is not being synced with my orders. How am I supposed to figure that out. This is the most basic step, and the service that is supposed to be provided by the app.
Terrible customer service and a lack of quality install instructions are no-gos for me. I even scheduled a Zoom appointment, waited for 25 minutes, and no one showed up. I have wasted days trying to get help to make this app work. No more.
date not coming up when customer placing order. ( missing date
Dear Lily and May,
Thank you for your feedback regarding the issue on our app. We sincerely apologize for the inconvenience this has caused you :(
We understand how important it is to have a smooth ordering experience, and we are currently investigating the problem to ensure it gets resolved quickly. Your experience matters to us, and we appreciate you bringing this to our attention.
Can you please reply to this message and give us more details and screenshots about the issue on our store? We can also arrange a call if needed, so we check it directly for you.
Please don’t hesitate to reach out to our customer support team via Livechat or email: support@yanet.io. We’re here to help!
Thank you for your understanding.
Best regards,
Yanet Support Team
don't work