PicManager Bulk Image Upload
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i wrote them a couple of emails for help and after a week i uninstalled.
Hello Team,
Thank you for sharing your feedback with us. We’re truly sorry that your experience with PicManager was disappointing and you were left waiting for assistance. We completely understand how frustrating it can be when you need help and do not receive a response as quickly as expected.
Your messages reached us shortly before the weekend, when our support team was offline. We followed up on Monday, as soon as the team returned, but unfortunately, we haven’t heard back from you yet.
We would still genuinely appreciate the opportunity to look into the issue you experienced and help you get the app working as expected. If you’re open to giving PicManager another chance, please reply to our latest email or contact us at help-center@amasty.com and mention your store name. We’ll be happy to review your case personally and assist you further.
We’re sorry again that the timing of our response affected your experience, and we hope we’ll have an opportunity to make things right.
Best regards,
Amasty Team
What kind of shitty app is this? It automatedly uploads the pictures to all my listings, now I can not delete them at once..... i have to manually do it one by one
Hello Team,
Thank you for taking the time to share your feedback, and we are really sorry to hear about the frustration you’ve experienced with our PicManager Bulk Image Upload app. We completely understand how time-consuming it must feel to manually fix this, and I deeply regret the trouble it has caused.
From your description, it seems that the images may have been assigned to all products due to the Manual Assign option being selected. This feature is designed to add the same image to multiple products, regardless of their names or SKUs. However, if your goal was to automatically match images to specific products based on criteria like product names or SKUs, we recommend using the Automatic Assign option instead. These settings can be configured on the Upload Images tab in the app.
We truly value your feedback and will share it with our Product Team as we continue improving the app. Your insights are incredibly helpful in making PicManager more intuitive and user-friendly. Thank you again for bringing this to our attention.
If you have any further questions or need assistance, please don’t hesitate to reach out at help-center@amasty.com .
Best regards,
Amasty Team
