Recensioni (72)

Valutazione complessiva
3,4
Numero di recensioni per livello
  • Il 39% delle recensioni ha 5 stelle
  • Il 21% delle recensioni ha 4 stelle
  • Il 17% delle recensioni ha 3 stelle
  • Il 8% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
6 agosto 2024

Love the idea. Execution was challenging.
Had installed for a couple of months without the badge showing - when I went to put badge on and it showed blank on my Shopify 2.0 theme I contacted support. I was initially told it should work on my specific theme but then on checking support concluded it was a theme problem and I need to contact the theme developer. Lost confidence when cute marketing stats on emmissions that show to me as Admin can't be shared with my customer or shown on a page on my website, for example - even if coded in. Took my money on each order for a couple of months worked fine. Payment trail very thoroughly done.

I Still Call Australia Home
Australia
4 mesi di utilizzo dell’app
Shopify ha risposto 7 agosto 2024

Thanks for the feedback. It actually IS possible to display those stats! You can do that by activating "Marketing mode" with the online store editor. Please reach out to planet at shopify dot com if you'd like to schedule a quick call to walk through that. Thanks again for reaching out!

3 luglio 2024

We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.

Walnut
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Shopify ha risposto 5 luglio 2024

We really appreciate the feedback! Thanks so much for making commerce more sustainable 💚

28 giugno 2022

I like the premise of the app and happy to have it as a part of my store. However the banner/badges need more refining and do not work with my current esthetics.

Simka Sol
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopify ha risposto 29 giugno 2022

Thanks for downloading Planet and trying it out. Feedback about the badges has been heard, loud and clear, and we're having conversations about what we can do to make this process easier for merchants. I appreciate you sharing your experience, thank you! - Brady, Sustainability @ Shopify

Data modifica: 21 settembre 2022

I added this app to both of my Shopify stores and the app looks out of place on my store and it isn't editable, yet. But I really like being carbon-neutral

Decking Perth
Australia
Oltre 2 anni di utilizzo dell’app
Shopify ha risposto 27 giugno 2022

Thanks for sharing your experience - I'm sorry that Planet isn't meeting your needs yet. As mentioned, we'll keep this in mind for future iterations and hopefully you'll give Planet another try. - Brady, Sustainability @ Shopify

27 giugno 2022

Love that we can buy carbon removal for all of our shipments with this app. Thank you Shopify for investing so much with the Sustainability Fund to make it possible for small companies like ours to have a positive impact. We haven't bought carbon credits because we know they have little to no real impact. This is the real solution we've been waiting for. As other reviews have mentioned it is true that the badge isn't very configurable (yet), as this app was just released. But really that's a minor issue compared to what this app enables for us as responsible corporate citizens. Thank you again Shopify!

Ora Cacao
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopify ha risposto 29 giugno 2022

We're really happy that Planet connects merchants like yourselves to the solutions that these carbon removal companies are building, and very happy you feel this app is the solution you've been looking for. It's a work in progress! Thanks for sharing your experience. - Brady, Sustainability @ Shopify.

Data modifica: 29 agosto 2024

Update: Bumping to 5 stars because of all the improvements they have made over the last 2 years. The badge is now highly customizable to closely match your branding and theme, with more placement options.

I also love the transparency they've introduced. You can see the exact projects being funded, the credits delivered, and the timeline for each. You can read about each company and they provide you with assets to use when you share the news with customers. Our customers are scientists so the transparency is important.

They recently introduced an option to allow customers to cover it if they so choose - that can reduce your costs as well.
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Love the concept but poor implementation into the storefront. The banner is locked to a specific size and style, sits weirdly close to the above section, and you're unable to add small badges in other places on your store. If you want more than just the store owner to feel good about enrolling, make better display/badge options available.

Genius Lab Gear
Stati Uniti
Circa 2 anni di utilizzo dell’app
Shopify ha risposto 24 agosto 2022

Hey Genius Lab Gear team, this is great feedback that is consistent with what some other merchants are saying. We're exploring solutions for future iterations, so your input here is very much welcomed. Thanks for installing Planet! - Brady, Sustainability at Shopify

28 ottobre 2022

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
Stati Uniti
Circa 2 anni di utilizzo dell’app
Shopify ha risposto 2 novembre 2022

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. The footer is a great location that's not currently possible. That will be one of the options we unlock.

We'll be sure to let everyone know as these updates roll out. In the meantime, thanks again for the feedback and for supporting responsible commerce.

27 novembre 2022

I actually really love the idea of this, and we have offset over 8000 shipments so far. I definitely thing there should be more customisation of the page for the widget. as well as the ability to show how much has been offsetted in the storefront. (ie: X shipments offset this year/month/all time). Love it.

Dear Addison
Australia
Quasi 2 anni di utilizzo dell’app
Shopify ha risposto 12 dicembre 2022

Hey hey! Thanks so much for the feedback. We really appreciate it.

You're right -- there should be more customization, including giving merchants the chance to show off their own contributions.

We're going to hit the ground running in 2023 and ship updates to enable this sort of customization. We'll definitely be reaching out to all Planet users as we ship these updates. In the meantime, thanks again!

30 giugno 2022

thanks for this team, great work! Would be good if you could add additional KM's from outside the platform

Chameleon Brands
Australia
Quasi 2 anni di utilizzo dell’app
12 marzo 2024

Implementing Planet has been a meaningful step in making it possible for us to achieve carbon neutrality in our shipping operations. It's part of our broader plan, but every bit helps and given it's ease of use and administration, it's a no-brainer for us.

Perfectly Natural Soap
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Shopify ha risposto 25 marzo 2024

Thanks for the review and for making sustainability an important part of your brand!