Değerlendirmeler (72)

Toplam puan
3,4
Puan düzeyi başına sayılar
  • Puanların %39 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %21 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %17 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 1 yıldıza sahip
6 Ocak 2025

Always room for improvement.

TradeShowPlus
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Shopify yanıt 8 Ocak 2025

We agree! Thanks so much for the review. We genuinely appreciate the feedback. When it comes to specific things to improve, feel free to reach out to planet at shopify dot ...

21 Şubat 2025 tarihinde düzenlendi

DO NOT USE!

Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback.

### Edit: the package size, weight and dimensions aren't ...

Love-Rugs
Birleşik Krallık
Uygulamayı kullanma süresi:7 ay
Shopify yanıt 21 Şubat 2025

We're sorry that you had a bad experience with Planet. Regarding the bill – you will never be charged more than your billing cap for any billing cycle. When it comes to your ...

25 Aralık 2024

Making unapproved charges. We are paying as much as $82 per order which is insane. The monthly spending limit doesn't help much because they will withhold and charge the remaining to next month.

VESSILS
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
Shopify yanıt 3 Ocak 2025

We're sorry you didn't have a good experience with Planet! Planet does not make any charges that aren't approved, so there is some sort of misunderstanding.

Looking at your ...

16 Şubat 2025

Un peu tôt pour en parler

Aux fils des noeuds
Fransa
Uygulamayı kullanma süresi:7 gün
Shopify yanıt 18 Şubat 2025

Merci pour votre commentaire ! N'hésitez pas à contacter notre équipe à planet [at] shopify [point] com si nous pouvons vous aider en quoi que ce soit.

21 Kasım 2024

I like it.

Jorinde.Swiss
İsviçre
Uygulamayı kullanma süresi:8 gün
Shopify yanıt 22 Kasım 2024

Your feedback is really appreciated 💚 Thanks so much for taking the time and for using Planet.

12 Kasım 2024

Parfait

Tealness
Fransa
Uygulamayı kullanma süresi:7 gün
Shopify yanıt 22 Kasım 2024

We really appreciate the positive feedback! Thanks for making commerce more sustainable 💚

13 Ekim 2024

There was no charge with your permission and the charge was not authorized by you.

Superneox™
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:7 ay
Shopify yanıt 17 Ekim 2024

Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges ...

12 Eylül 2024 tarihinde düzenlendi

It could be great to have different choices of badges.
Like a mini one (as you can see on this website for exemple )
https://voited.fr/products/ripstop-outdoor-blanket-ocean-navy-cameo-green

Thank you.

---

Thank you for your reply, but i don't see any planet on shopify dot com...
and how to reach you ???
Let me know.
Best
Xavier

Ateliers Auguste
Fransa
Uygulamayı kullanma süresi:6 ay
Shopify yanıt 11 Eylül 2024

Thanks for the feedback! Good news – you can publish a Planet badge that looks virtually identical to the one on this page! Please reach out to planet at shopify dot com and ...

26 Ağustos 2024

1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales.

2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping).

3. The history graph shows I ...

Stemcell Science Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Shopify yanıt 11 Eylül 2024

Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we ...

16 Ağustos 2024

Like all Shopify apps this one is a disaster. It's all marketing and no functionality. No way to turn it on/off in the cart and no way to talk to them.

NO way to contact def - shopify support denied knowing anything about it and started explaining Planet Labs to be instead, a satellite company owned by my friends. FFS.

No transparency about the payment tiers, the badge does NOT show up in my cart ...

Yogo
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
Shopify yanıt 20 Ağustos 2024

Thanks for the feedback and sorry your experience with the app was so disappointing! We'd be happy to help you get the badge displayed in your cart, as well as show you where ...