PO (Pre‑Order Manager) , 22 değerlendirme

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4,8
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22 Nisan 2020 tarihinde düzenlendi

I want to say that Eugene and his great customer service and quick fixing of my issues, has made me a customer. It was pretty at the beginning, but Eugene saved the day and I am a believer. I am happy to be in on the beginning of this app's creation. They are most certainly willing to listen. Good JOB!

Facewear Fashions
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
10 Kasım 2020

First, the app itself is good. It does the job, however be ready to wait, wait, wait :) You have to wait to save, then you have to wait to activate. As user interface is not super friendly, ...hummm...you are going to make mistakes at the beginning. So you have to wait to deactivate, then you can adjust the settings, then you wait to save, then you wait to activate. Very unusual for a shopify app (I am using more then 80 apps and it is a first).They need to fix that or at leats excplain why. If you compare to PRE-ORDER NOW, this app is below in term of features and speed for a similar price. Price. Real price is $29.90 if you want full support and not $19,90 as mention on the app page. On top of that support is reactive but limited. I know app dev do not have to perform extra such as customising buttons but, guys, when you upload a new app on the store you must build your reputation and do some extra to gain trust and loyalty of your clients. On top of that, they implement their own button so it should be part of the package to make sure their 'vison' match their clients' 'vision'. In my case, I am an early adopter of the app so have it 'free for life'. Yeah, free but even I helped to debug the app months ago, they make me feel that I am no paying = 'check the FAQ and sorry we cannot help you to adjust the design of your button to match your theme'. I assume it is because I am not paying, at least I hope, because PREORDER NOW adjusted the button on my other websites. Fair enough but let's be clear : I NEVER ASKED to have the app for free for life and they should have warned that support will be limited. A shame because we have 5 shopify stores, all offering pre orders but the value of this app and support, at this stage, does not motivate me to replace PRE ORDER NOW. I do not want to take the risk and then face multiple 'sorry we cannot help you'. I am still putting 4 stars as the app is good and I do not want to undermine their work (it is more a 3 stars), but the support is limited so I cannot really recommended it as I do not know if they will help you if you pay $29.90/month (a shame in that case). I think it is mostly a lack of commercial strategy but...at this stage it is at 200 miles in term of support of apps such as Judge.me and Vital who understood the importance of managing the implementation from scratch to lock the clients to make sure everything is working fine from day one. Conclusion for the dev : 5 min of extra work, and an offer aligned with your direct competitors, can help you to gain more clients very quickly. An immediate NO...leads to stagnation.

Eyefood Factory France
Fransa
Uygulamayı kullanma süresi:8 ay
TenGrowth yanıt 11 Kasım 2020

Please accept our sincere apologies if the Support team has misled you. We don’t have any limits on support and treat all the customers equally. We are sorry if we make you think so. We do care about our customers.
The pre-order manager by TenGrowth doesn’t insert the code in liquid files that make it safe for use. Also, we help our customers as much as we can.
Our team will keep developing the app the same as improving our support services so this situation won’t repeat.

13 Mayıs 2020

Customer support is fast and helpful. They answered all my questions. App itself does exactly what I was looking for. Recommend.

sustemsi
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
15 Haziran 2020

Perfectly! Everything you need in just a few minutes to create a pre-order button. I highly recommend it!

My Home Pub
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
TenGrowth yanıt 19 Haziran 2020

Thank you for review from TenGrowth team😀

21 Mayıs 2020

I’m happy I found this app! It saves my time and money. Plus fast and competent support. Thank you:)

bushwalk
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 ay
24 Mart 2020

Great app! It just works out of the box! Simple, clear settings - enabled and running. Let's see how it will work.

Velo Mate
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
26 Mart 2020

Used the individual pre order settings to display the out of stock messages for the products in my store. Helping me a lot with the displays.

Brave Comfort
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:28 gün
26 Mart 2020

Helpful as it can let me customize the pre-order button. Let me add the text of my own choice. Good experience!

Poppy's Cookshop
Birleşik Krallık
Uygulamayı kullanma süresi:19 gün
26 Mart 2020

Boosted my revenue during the preorder period. This app is helping me a lot and everything is according to mentioned in this app.

Mitch Bogen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:19 gün
28 Mart 2020

The app is easy to use without coding. You can also change the text of the button in what you need and add a description. The staff is really helpful to solve all questions in fast time, I recommend this app. Thank you Eugene for your time. Svetlana

Siberica Swim
İtalya
Uygulamayı kullanma süresi:15 gün