Recenze (54)

Celkové hodnocení
2,8
Počty podle úrovně hodnocení
  • 26 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 13 % hodnocení s 2 hvězdami
  • 48 % hodnocení s 1 hvězdami
5. leden 2024

I have removed this app and still (two months) getting billed 89 a month. I need this to stop or I will shut down the site completely.

Billiards Angle Trainer™
Spojené státy
Doba používání aplikace: 7 měsíci
27. únor 2023

It's so complicated. In addition to the fact that nothing is clear, it turns out that I am signed to PRO against my will. When I simply deleted the channel because I wasn't selling from the warehouse, it turned out that I was still signed up for PRO and paying for a whole year, thinking it was just Shopify payments. Definitely not recommended!!!

My Great Greenhouse
Kanada
Doba používání aplikace: 7 měsíci
Vývojář Shopify odpověděl 15. březen 2023

Hello My Great Greenhouse, thank you for taking the time to leave your feedback. We do offer the Pro Plan as a free trial when you first start using the POS channel, however, the trail let you know that if you don't choose a plan by the time it ends it will continue on the Pro Plan and it seems to be what happened on your case. Deleting the POS channel won't cancel the subscription, so we recommend that from the POS channel you change the subscription to Lite(the free plan) > save it and delete the POS channel and the app. These steps ensure that you won't be billed in the future.

15. září 2022

This App is absolutely horrible. When I signed up for it I thought it was free just to find out that it's the POS Pro, which is $89 a month. I can't manage the subscription in order to cancel either because the App is malfunctioning. I wasted money and Support is taking their sweet time getting back to me to help me cancel it. The POS Pro is way too expensive and hard to manage from Shopify admin. I don't recommend it!

simplymacramesweets
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Shopify odpověděl 26. leden 2023

Hey Simplymacramesweets! Sorry to hear you had a bad experience with the Shopify POS app. The app does come in two subscription options, POS Lite or POS Pro. The POS lite is absolutely free, with no additional monthly charges. You can explore the two subscriptions and the features involved in both in this link: https://www.shopify.com/ca/pos/features. If you are needing further assistance please do reach out to Retail support as they will be able to assist you even further. Thank you for taking the time to leave your review and your feedback will be passed on as well.

2. září 2022

It just doesn't work at all...
Whenever I click overall, there will come out a pop-up asking for a trial of POS PRO. After I closed it, the page would be into error every time

VIGHT
Tchaj-wan
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 9. únor 2023

Hey there! Thank you for taking the time to connect. Is this issue or pop-up occurring in your Shopify admin page? Not on the POS app? If you are still having issues with the POS Pro trial and subscription selection please reach out to our Retail team directly, open 24/7. They will be able to assist you further and ensure you are up and running, if not already!

14. červenec 2023

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.

Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.

Update #2: The hardware sucks. You'll need to repeatedly reconnect your tap/chip card reader to the ipad for no reason. Multiple times per day. Did you know that their system doesn't even support card swipes?

Tulsa Body Jewelry
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shopify odpověděl 24. červenec 2023

Hello Tulsa Body Jewelry, thank you for taking the time to leave your feedback.
Regarding the saved cart, I will certainly pass this up as a feature request to our products team as it is a great idea that a lot of people would benefit from. At Shopify, we pride ourselves on the continued growth and development of our platform.

The POS app can also be used in an Android device.

As for the hardware, it is not expected to have it disconnecting it constantly throughout the day. We recommend you contact the Retail Support team to help you troubleshoot the card reader. We are here 24/7 to help.

25. červenec 2022

Un mois qu'un problème persiste : les détails des commandes ne remontent plus. Juste le titre sans les options ! Le support est très mauvais car je propose mon aide sans cesse et je n'ai aucun retour. C'est extrêmement grave alors que Shopify parle de créativité, d'entrepreunariat, d'initiative ! Tout ce discours est bidon quand un client a un problème.

Station Service Eshop
Francie
Doba používání aplikace: 3 měsíci
8. prosinec 2023

If I could give this zero stars, I really would. It's a shame to give this terrible mistake of a Point of Sale even 1 star. We were using quickbooks POS without any problems, then we were recommended to Shopify, and wow, what a let down. The e-commerce is fine, however, if you own a brick and mortar DO NOT USE THIS!!! It is incredibly limited in it applications and you have the mind-numbing pleasure of learning with the Shopify team on the shortcomings - which means the solution is a third party app that costs anywhere from $5-$20/month.

Growers United LLC
Spojené státy
Doba používání aplikace: 3 měsíci
22. listopad 2023

We followed the steps of setting up card reader. We paired with one device, worked one time. We have been desperately trying to get it to work by following the troubleshooting steps to no avail. We have contacted the hardware-store@ and have gotten the run around, where told there is a firm 30 day refund policy. Not only is it disappointing to have a faulty device but to also receive bad customer service makes it extra painful. Shopify already charges an arm and a leg. Feel insulted at this point.

Original Swiss Aromatics
Spojené státy
Doba používání aplikace: 2 měsíci
6. říjen 2023

i dont say any word because i never use it

Ghost-Gadgets
Katar
Doba používání aplikace: Asi měsícem
Datum úprav: 9. prosinec 2022

Después de eliminar POS de mis aplicaciones, continua cobrándome, no me había dado cuenta y ya me han cobrado 3 meses.

Bijou Cosmetics
Chile
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 15. březen 2023

Hola Bijou Comestics, gracias por tomarse el tiempo para dejar sus comentarios. Esperamos que haya podido comunicarse con nuestro Soporte para ayudarlo con los cargos. Cuando se trata del sistema POS, solo eliminar la aplicación no cancelará la suscripción, desea acceder al canal POS desde Admin> cambiar del Plan Pro al plan Lite> guardarlo y eliminar el canal POS y la aplicación . Si sigue estos pasos, se asegurará de que no le cobren en el futuro.