Post Purchase NPS Survey

Get to know your customers and build a better product offering with our must-have Post Purchase NPS Survey App.

What you'll do with the Post-Purchase Survey App:

• Create an NPS survey to derive critical customer feedback
• Get extensive attributes to personalize forms for surveys, polls, and votes
• Calculate customer loyalty using the Net Promoter Score scale

You get all of the above plus…

• Thank You, and Order Confirmation Page Compliance
• Responsive across All Devices
• Form Success Message Editor
• Custom CSS for Advanced Customization
• Form Submission Email Notification
• NPS Forms without Watermark
• Comprehensive Survey Statistics

All you have to do is:

1. Prepare your questions: Add survey questions to Post Purchase Form using a 'Add New' button
2. Create fantastic titles: By using the Editor, you can craft excellent titles for your survey forms
3. Choose a form position: Place the Survey Form app across your product page or checkout page

New to this Survey Form stuff?

NPS Post Purchase Survey Form App ideally brings you the functionality to gauge the rate of customer happiness with your product offerings. Using the Net Promoter Score embedded in the customer feedback form, you can know the satisfaction level of your customers. Interestingly, our customer feedback Form app allows Shopify merchants to create numerous lists of questions suitable to their products and services that help derive metrics. The app is best designed to make referrals.

Post Purchase Feedback - why the Post Purchase Survey app?

HulkApps has created the NPS Post Purchase Survey app to improve merchants' relationships with customers. As you embed the feedback form in the checkout page or thank you page, you know one thing - your customers will consent to share their feedback. HulkApps has provided some clever attributes to make customers feel easy with feedback submission. For example, you can use emoji, star ratings, and custom fonts to rapidly submit the most accessible form of feedback. Post Purchase Survey Form App also helps develop significant marketing initiatives and build captivating promotional campaigns specific to the customer persona. Besides, use NPS data to identify trends and use them as social proof to build customer loyalty.

Here are a few considerations to build customer interaction with our NPS Survey app

• Go to the application settings and enable it
• Get hold of customer interaction metrics from the NPS analytics dashboard
• Monitor customer satisfaction scores and build better initiatives to bring your customers back to your store

What else should I know?

• Our app is GDPR compliant
• Online Store 2.0 themes compatible