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Scammers. I have been a victim of this scam where my money was stolen.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I appreciate your time to jump over a quick screen share meeting and we are glad that we were able to help you with the refund.
Rest be assured, you are valuable to us and we really value your money.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.
We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address.
You can also reach out to us at support@postmen.com. Our support team is available 24X7.
Kind regards,
Mudit
My issue was resolved! Thanks........................................................................
I installed the plug-in after several bad experiences with other developers.
The plug-in had a pretty good designed interface, and it looked like it could cover our needs, which were very simple. Just placing orders and printing labels in 4 x 6 format, standard for the logistics industry. Their support assured me it was possible and were ready to charge us 89USD/ month.
However, on trying to ACTUALLY configure the plug-in, it became a never ending string of meetings, emails, and chats with tech support. They will never say their software doesn't do something, and will string you along and try to blame other products and developers. Finally, after over a week of wasting time with them, sending emails to other developing teams, etc. I actually found out their software wasn't working for us at all.
We JUST needed to generate and print labels in a standard format (4x 6) with two carriers in two countries in the world. One would think that's really basic in e-commerce, right? Think again.
Everything they said was possible, turned out to be untrue. Very disappointed, they made my company waste over a week of our time.
Beware of this company. They continue to string you along with incomplete information until you find things out on your own.
Don't pay for this plug-in. It doesn't work.
Thanks for your valuable feedback.
We understand that you are not satisfied with the resolution time taken to resolve your issue which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Shipping account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip.
We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.
having a trouble today about created label but their staff help to troubleshoot immediately. awesome
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.
The app works well for automating your store's return process. They have good customer support to allow you to troubleshoot any issues you might experience. Overall, I give them a 5 star review because the support is crucial, as invariably you are going to need it at some point.
Hey :)
We really appreciate your honest feedback!
Thanks & Regards
Postmen Team
Samad a été d'une très grande aide pour reconfigurer nos étiquettes de retour. Nous utilisons Aftership et Postman depuis 3 ans maintenant et c'est très facile d'utilisation pour nous et nos clients. Je recommende
Excellent app. Fast and easy with no problems and very responsive customer support when needed. Highly recommend.