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I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!
Post Scripts support team is amazing and their response time is so fast! Sean has been incredibly helpful to us!
Have you ever had an 100% open rate? Well here ya go! Postscript is awesome and the team is even better.
Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.
Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!
It's simple to use, good. It's simple to use, good. It's simple to use, good. It's simple to use, good.
It's a great app but so far it's a bit confusing to get everything started. I will return with a better review once I can get things going a bit more smoothly. Finding out how to do things means you have to chat and ask questions but wait a few minutes or more for a response.
fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!
Went with this company because they were labeled as the 'underdog', more personable with lower prices. While these are definitely true, they have beyond exceeded my expectations in just less than 1 week! From the detailed onboarding courses and tutorial videos, to the 24 hour customer service to the zoom help calls have all been amazing. The platform to create SMS flows is easy to use and beginner friendly. Can't wait to see my company succeed with SMS!
Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.