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Updated: Tried a couple of different SMS apps. PostScript was the winner in features and support. Their live chat support is always fast to reply to help with any immediate issues. Unlike other chat support where you have to wait in a queue of 20 or more, I've never had to wait more than 1-2 minutes, if that. Fantastic app. Has all of the features you would expect. Never run into any issues whatsoever. Everything always works and runs smoothly. Their support team is topnotch! Always quick to respond and always go above and beyond to help.
Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!
I had the opportunity of being assisted by Meg, she answered all of my questions provided step-by-step and allowed me to perform the actions before leaving the chat. She also made sure what I was trying to achieve was performed and checked it. Thank you!
Love this app! It does what I need it to do and support is also great! I recently worked with Michael from support and he was super helpful! He helped me set up segments which was needed for my campaigns. Will continue using this app again!
Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!
I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!
The app is good. We're noticing increased open and click rates. However, what puts it over the top is the customer service and responsiveness. It's next level!
I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!
Of all the text marketing apps we've used, this is the easiest, fastest way to get started. Awesome automations make our work a breeze.
Easy platform to navigate that allows SMS, coupon codes, and Shopify popups on one platform. Customer service is wonderful!