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Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly.
Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.
We found it useful initially, but then was no longer working with our platform/site.
Customer service with POWR staff however was exceptional and very responsive.
The issue was resolved and there was good follow up communication.
Good tecnical support!
Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.
Thanks a lot for the review !!
Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.
Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help!
Please note that you can edit the rating using the same link below 😊️🙏️
Intuitive and easy to use. Was able to setup forms within minutes.
If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.
Thanks for spreading the word about our support team!
If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.
The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.
Thanks a lot for your review!
Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.
Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!
Please note that you can edit the rating using the same link below 😊️🙏️
This app works ok. The Business Plan is too expensive, but the customer service team helped us find a more affordable plan for my business' needs.
Richcarde was a very helpful customer service and technical assistance agent. We are on our way to having the app design that we envisioned.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.