POWR Popup: Sales Popup

one of the worst apps i've ever used. it freezes all the time and don't let you finish what you are doing

Review from www.octopusdenmark.com
Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam

I tried for months and could never get the popups to post properly.
The apps so-called Live Chat is robo-support only and is a waste of time, and when an actual human does respond, it's ONLY via email.

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

Warning!! The worst app ever. Worked well but when we should change to an other solution, it's impossible to get an answer if we own the addresses or not. We still pay for it because we don't know what going to happen if we delete it. And they never get back with a understandable answer.

Funzionava alla grande la versione a pagamento...per un'ottimizzazione SEO abbiamo disinstallato l'applicazione per reinstallarla dopo circa 1 giorno e non hanno voluto riattivare l'account già pagato in quanto lo abbiamo disinstallato. Ho contattato il loro reparto tecnico e mi hanno detto che dovevo pagare DI NUOVO l'abbonamento per avere la versione performante già pagata. Un'ottima app veramente ma decisioni amministrative veramente non giuste.

I cancelled the app back in august and im still getting charged. I tried to cacel again and there's no option to cancel.

This app sucks. Dont use it, it is a waste of money. this app is a scam and should be removed from shopify

Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated...
In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted???
When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn
No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"...
Same thing with my other store: http://prntscr.com/ojd8fs
Removed this app immediately. Problem solved.

I paid for the "business" version.

The pop up resets to the default reg pop with their company's logo.
It happens about once a month.

Not a good solution if you're driving a lot of paid media and depending on the reg pop for user acquisition.

The really crappy part is that when you go into republish the pop up you get stuck in some upsell advertisement for their other products. These guys should stop trying to sell me stuff when i've already paid for a subscription to this app.