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I am using this app to keep track of items that are being purchased as I wait for them to arrive. So far the app has been easy to use. I have reached out to support for help and they have been extremely responsive. Can't wait to see how this works once the items arrive and I begin processing orders.
Donwloaded the app, but for some reason the featur is not showing properly on the collectionpage and product page. Send an e mail to the support, but don't hear from them for a week now... I hope with this review they notice me.. #reach out... UPDATE => mails from Pre-order Alpha were indeed in my spam folder => after getting in touch, very smooth service. Issues were solved very quickly and with the expected result.
THX
Hello! We have indeed been emailing you, but you do not seem to get our emails and we do not know any other way to reach you. Could you please check your SPAM and mark our email as "not spam"? Then respond and we can get your issue sorted out. Or you could always provide us a separate email where we can actually reach you
The features in this FREE app cost $30 per month in others. The customer service during setup was phenomenal. Even if they decide to charge for this app at some point in the future it would be completely worth it if the price stays below the competition. I can't thank them enough for what they have given.
Excellent app and support. I love the simplicity, options and UI/UX. Shopify is full of half-baked apps with bad UX, but this is not the case. Although I would welcome some improvements, it is always a matter of finances. That being said, we would be 100% willing to pay for this so it can be maintained and optimized. Thank you!
I recently installed Pre-Order Alpha because I needed to offer pre-order features to my customers. Before installing this app, I tried multiple apps but what I found very appealing about this app is the fact that it is FREE, the support from John was outstanding. After I installed the I encountered a couple of styling issues, but John and his team were prompt to provide assistance. I highly recommend this app if you are looking for a quick pre-order feature for your store.
Really excellent customer service. Very helpful. App does just what I needed and is easy to set up. Thank You
App looks great and is already helping my customer service as customers are clearly informed on pre-order products, easy integration and getting products live, i even had an issue and John from the support team went above and beyond to help me resolve my issue in time for my presale to go live becoming a collaborator on my site to identify and suggest a solution for my problem!
Always glad to help! Thank you for the kind words
I am trying to use this app for managing backorder products rather than pre-order. Some of my product variants can go out of stock due to different sizes. I reached out to support and they have let me test the latest beta which includes the ability to manage variants going out of stock. This will enable me to let customers know that the variant is currently out of stock but that they can still place an order and it will be shipped as soon as available. Great support and really useful app to help manage both pre-order and backorder products at a variant level.
This is a great idea. The app is simple and does what it says it will do. Support is second to none.
Customer support is top notch!! This app works great and is super lightweight. I highly recommend if you need to do pre-order sales. It's super easy to use and if you have any issues they are super quick to address them and get them fixed.