Amai PreOrder Manager + Notify

This is very convenient and useful, for when my products are currently out of stock.

The app is working very well and new feature get added regularly
Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)

Great app! Highly recommended. Love it.

After some initial work with the developers, this app now works great with our Theme - and was instrumental in our migration away from Magento by allowing us to process back-orders and pre-orders for items that are not currently in stock.

We integrated this into our store as we launched, and it was a great way to handle some tricky user experience / fulfillment challenges of a new store. If you are going to have pre-orders, this will save you time and energy.

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

I'm giving 4/5 stars as I haven't really seen the results yet of installing a pre-order app on my site.

I just want to say that the customer support is absolutely fantastic! Philip has been friendly, prompt and informative! Excellent! He helped us install the app to our store - and even customised based on our store design. Thank you!

Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.

so far so good hope this works for me . preorder is the name of the game..................................

**Update #3 (4 Days Later)**
I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D

**Update #2 (1 Day Later)**
I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating!

**Update #1 (1 Day Later)**
I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back.

**Original Review**
I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.