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Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better:
The things that could be improved
- the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same.
- there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.
A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!
Thanks! Your feedback is highly appreciated ;)
App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!
This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...
We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!
I had an issue with the "add to cart" button changing angles in the flow theme. Took a while to work out where the issue was coming from and i contacted Pro-Order as it seemed they might have been the only ones changing this button. I emailed them and surprised to get a response straight away and they said they would get their engineers onto the case over night. I arrived back to work the next day saying it was fixed and it was. Great service, fast and got the job done. Thank you the team at pre-order
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
I Love this App. It's Great!! Thank you!
This app was exactly what I needed for my handmade children's clothing shop. Especially during the holidays, when orders stack up, it is great to offer our customers the opportunity to see the entire line, but also know when to expect a ship date. I had a few problems setting up the app, but SPUR-I-T did a great job of getting back to me, and helping me set it all up within 48 hours. Thanks so much for this great app.
Product works exactly the way I wanted it to. Philip helped with the initial install but from there I am easily able to make all the customization to the app I want. Highly recommend.
This is an awesome app, and I want to recommend this app for anyone who sells products online and still wants to sell their products on pre-order while out of stock.
Michael Maherry from RC Quadcopters MM
App does everything you need and support is great!