Notify! Back in Stock|PreOrder
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I have been using NotifyMe for a while now and have found it to be complimentary to our customer service. The information and the ease for our customers to be notified of back in stock has proven to be a great sales tool.
Pearl from the customer service team, when we were having app issues for an upgrade, has been professional, helpful and extremely prompt. Thank you so much Pearl.
Suddenly they raised the prices. New prices are ridiculous. Will uninstall now.
STAY AWAY.. They trick u into activating different options, and out of nowhere u have to pay a lot of money!
We used them for 4 yrs, but now its over, I will recommend EVERYONE, to find another app if u want secure payment, and an app that u can trust..
We’re truly sorry to hear about your experience and for the frustration this caused; we sincerely apologize for the misunderstanding.
During the migration process to our new planning systems, a banner recommended enabling SMS notifications to help grow your revenue, based on your store’s activity. This banner was designed to give customers the opportunity to review the recommendation and make a clear choice before proceeding. Since the SMS toggle was enabled and you confirmed this setting during the migration, SMS notifications were activated. That said, we completely understand how this may still have felt unexpected, and we’re sorry for the confusion this caused.
We would love to have you back and invite you to try our app again. We genuinely appreciate the 4 years you spent using our app, and we’re sorry to see you leave under these circumstances. Your feedback has been taken seriously and is helping us improve how we communicate changes more clearly going forward.
I had an amazing experience with Nareh. I had accidentally selected a yearly plan which end up cost $900CAD. Narah ensured that I received a refund within 24 hours and offered ma a much affordable plan. I've been using this app for over 4 years and very happy with it.
Thanks you for an amazing service.
Thank you so much for sharing your experience! We’re really glad Nareh was able to quickly resolve the issue, arrange your refund, and help you find a plan that works better for you. It truly means a lot to us that you’ve been using the app for over 4 years—we greatly appreciate your continued trust and support. Thanks again for the kind words, and we’re always here if you need anything!
So far so good, but we are just a few days in on the Standard Plan. I think there is a 3% fee applied to pre-orders, which is a bit steep for us, so we just use the app for Back in Stock notifications and that works very well. I stuggled to use the app to strat with, but Miles in support quickly got me up to speed, so that part is faultless.
All in all I am please we got this app and are using for the notifications. I think that will more than pay for itself.
Thank you for sharing such detailed feedback! We’re glad to hear the Back in Stock notifications are working well for you and already proving valuable. We understand that pricing and fees can be an important consideration, and it’s great that you’ve found a setup that fits your needs. We’re also happy to hear that Miles was able to quickly get you up to speed—our support team will be glad to hear that. Thanks for choosing our app, and we’re here anytime if you need further help!
The Notify Me app and team have been an absolute pleasure to work with. I was initially unsure about the price for the service, but once you experience the level of support and the quality of the product, you quickly realise its true value.
I’ve worked with several team members to customise the look and feel, and every time they deliver exactly what I need, quickly and efficiently. Highly recommended.
Thank you so much for this thoughtful review! We’re truly glad to hear that both the app and our team have made such a positive impression. Providing high-quality support and a flexible, reliable product is what we strive for, and it’s great to know the value has been clear through your experience. We really appreciate the recommendation and look forward to continuing to support you whenever you need us!
This app charges $500+/month for one job: send notifications. And it can’t even recognize a valid U.S. phone number if it has dashes or +1.
I entered ***-***-**** and +* ***-***-**** (both valid), and the app told me my phone number was “not valid” with zero guidance. If you only accept 10 digits, say “Use **********.” Don’t gaslight users with a generic error.
For a paid product at this price, basic input validation and clear error messages are the bare minimum. Right now it’s expensive friction.
Been using it for years! Immediate sales occur when I update sold out product on my website. Had an issue late evening on a weekday, used the CHAT section on the APP and was shocked when I had a resolution in 10 minutes from Stella, a live rep agent. Can't beat exceptional customer service!
-Tim
THE GRIND ATHLETICS
Thank you so much, Tim, for the amazing feedback! We’re thrilled to hear the app has been driving immediate sales for you over the years—that’s exactly the impact we strive for. It’s also great to know Stella was able to resolve your issue so quickly, even late in the evening. We truly appreciate your trust and support, and we’re proud to support THE GRIND ATHLETICS. If you ever need anything, our team is always here to help!
Pretty solid app. The support which was fully AI automated was surprisingly very very good. I want an AI like this for my own store support box. 10/10 overall. Solved my queries!
The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).
Thank you for your honest and thoughtful feedback! We’re really glad to hear you found the app reliable and our support helpful. We completely understand that every business has different needs, and choosing a more streamlined solution can make sense. We truly appreciate you giving our app a try, and if your needs grow in the future, we’d be happy to welcome you back anytime. Wishing you continued success!