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Hello to our friends at ByonClothing
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.
I want to extend my sincerest apologies for the negative experience that you had with our app. Our app is being used by a lot of merchants and it has been serving most of them really well. You installed the app and left a negative review without ever contacting support for help. Is there something specific that you did not like or need help with?
With that said, we have taken your feedback into consideration and will try to improve our app. We would love to hear more from you and in the process help you with any queries or issues you might be having. Please email us at support@websiteondemand.ca and I will personally take care of your case.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Pre‑order Now Support Team
J'ai eu besoin d'aide pour quelques détails et j'ai utilisé le chat. En moins de 5 minutes ma connection était réglée. Merci pour l'excellent service.
Bonjour à nos amis de Joséphine Co
Merci pour l'examen génial. Nous sommes ravis d'apprendre que vous appréciez la précommande maintenant. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !
Acclamations,
Pushpesh et l'équipe d'assistance Précommandez maintenant
Josh from Support was super helpful in fixing any issues that came up - thanks so much Josh! Would definitely recommend :)
Hello to our friends at Fox & Fallow
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Pre‑order Now Support Team
This app is great to use, user friendly, great customer service and does everything I need the app to do!
i literally watched the video and set-up the pre-order option very easy and self explanatory after the video
Works well so far—easy instructions and installation. I will update the review if I run into any issues.
Hello friends at #Facts: Dinosaurs
Thanks for leaving us this fantastic review here! We are extremely glad we could help! We wish your store major success online ;-)
-Melissa & The Pre-order Now Support Team
I like how I was able to add a personalized touch to my banners. Instructions were easy to follow and the tutorial video was a big help.
Great application and Chris is always there to help you resolve any kind of problem(s).
L'application très bien faite, pratique pour prévenir les ruptures de stock tout en pouvant proposer une vente en anticipé, et le help center est ultra réactif
Bonjour les amis de Men of Style!
Merci de nous avoir laissé cette superbe critique :-)
Nous apprécions votre soutien et nous vous souhaitons le plus grand succès dans votre parcours de commerce électronique ;-)
- Melissa et l'équipe d'assistance pour la précommande maintenant
So far, we really like this app! It definitely looks a lot better to say "Pre-Order" vs "Out of Stock". They customized it to match our store theme. The tech support is super fast, friendly, and helpful!
Hello to our friends at Birch and Bind
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team